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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
URGENT HELP NEEDED!
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DVD Profiler Unlimited RegistrantAllanlegarthnielsen
Registered: March 2, 2014
Posts: 31
Posted:
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HELP!

Long story short. I don't like the banners on my covers, so I always disable them. But then I did something clever, at least I thought it was. I went to the Media folder and removed the banner png files. I hoped that when they were not there, they simply wouldn't be found and added my DVDProfiler.

I know pretty naive, but I'm not a computer guy.

Profiler wouldn't start up of course. But I took the files, and put them back in the folder. But Profiler still won't start!!!!! 

Of course I didn't back up my collection before doing this. I did upload it online and have it on my iPhone, does that still count as backup?

I get the follwing Error message:
________________________________________________________________________
UNABLE TO LOAD SELECTED DATABASE
The following error ocurred while attempting to open the database:

Cannot open file C:\Program Files (x86)\DVD Profiler\Media\Banner_HDDVD.png

Please select an option to continue:
Repair the database with the Database Repair Utility (TRIED DIDN'T WORK)
Select another database to open (ONLY HAVE ONE)
Create a new empty database (IF I DO THIS, CAN I LOAD MY OLD ONE FROM ONLINE?)
Close DVD Profiler (NOT MUCH HELP)
___________________________________________________________________
Tried the following:

The file wasn's called that, but I changed the name to this. Still doesn't work. And now I can't remember what the file was originally named! :-(

I've made a mess here I know. But what do I do?
DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
Reputation: Great Rating
United States Posts: 2,851
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These are the PNG files in my "Program Files (x86)\DVD Profiler\Media" folder:

Banner_BluRay.png
Banner_BluRayDVD.png
Banner_DVD.png
Banner_HDDVD.png
Banner_HDDVD_DVD.png

If you can't get all these restored then you may just have to reinstall DVD Profiler and have it open the existing database.

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DVD Profiler Unlimited RegistrantAllanlegarthnielsen
Registered: March 2, 2014
Posts: 31
Posted:
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Quoting scotthm:
Quote:
These are the PNG files in my "Program Files (x86)\DVD Profiler\Media" folder:

Banner_BluRay.png
Banner_BluRayDVD.png
Banner_DVD.png
Banner_HDDVD.png
Banner_HDDVD_DVD.png

If you can't get all these restored then you may just have to reinstall DVD Profiler and have it open the existing database.

---------------


Cheers will try this.....
DVD Profiler Unlimited RegistrantAllanlegarthnielsen
Registered: March 2, 2014
Posts: 31
Posted:
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Didn't work 
DVD Profiler Unlimited RegistrantAllanlegarthnielsen
Registered: March 2, 2014
Posts: 31
Posted:
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Well it's all good now! :-)

Uninstalled and installed Again. All is back to normal 
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,438
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Use Edit Media Types in the Tools menu and you can set the default for each media (front and back) to none.
Registered: February 10, 2002
DVD Profiler Unlimited RegistrantAllanlegarthnielsen
Registered: March 2, 2014
Posts: 31
Posted:
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Quoting greyghost:
Quote:
Use Edit Media Types in the Tools menu and you can set the default for each media (front and back) to none.


Thanks! :-)
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