Registered: June 1, 2016 | Posts: 1 |
| Posted: | | | | The problem I am having is with my version 3.9.1 , Build 1657, and offer suggestions to fix? While I was downloading the latest database updates, my computer decided to shut down do to a low battery. When I tried to bring the program back up, I keep receiving the attached screen. If I select either option, nothing happens, except one time and it said the program did not shut down properly and if I would like to fix the databases? I did but once it finished and tried to load the program, it would start then hang up. I shut it down by Task Manager and then loop back to the same Selective Startup screen again. I tried rebuilding the databases, twice. Did a chkdsk on my computer. Tried to reinstall the program but keep the databases, and even tried the CTL+click on the program to load but everything I have tried does not work. I do not have a backup database other than what I have uploaded online at the DVD Profiler website. I have around 4,000 titles with some custom in my database. What can I do next? Running Windows 10. |
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