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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Very very slow operation after upgrade to Windows 10
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DVD Profiler Unlimited Registrantgardibolt
digitally Obsessed
Registered: March 13, 2007
Posts: 1,414
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My computer either upgraded itself to Windows 10 or I accidentally accepted it. Either way, it's screwed up everything and in particular DVDP.  It now moves incredibly slowly to do anything (30 seconds to open the Add a DVD window for instance). Database repair did not help, nor did reinstalling. Any suggestions?
"This movie has warped my fragile little mind."
 Last edited: by gardibolt
DVD Profiler Desktop and Mobile RegistrantStar ContributorCyrille
User since: 12/15/2003
Registered: March 13, 2007
Reputation: High Rating
Belgium Posts: 467
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Hello,

Maybe your computer configuration is not enough to have good performance with Win10. How many RAM do you have and which CPU do you have?
If you want you can do a rollback to your previous version of Windows (Win7/8.x) if you want: url
Regards
Cyrille
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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Quoting gardibolt:
Quote:
My computer either upgraded itself to Windows 10 or I accidentally accepted it. Either way, it's screwed up everything and in particular DVDP.  It now moves incredibly slowly to do anything (30 seconds to open the Add a DVD window for instance). Database repair did not help, nor did reinstalling. Any suggestions?

No, no guessing. Intentionally upgraded my computers to Windows 10, or reinstalled, umpteen months ago: no problem with DVD Profiler.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited Registrantgardibolt
digitally Obsessed
Registered: March 13, 2007
Posts: 1,414
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Quoting Cyrille:
Quote:
Hello,

Maybe your computer configuration is not enough to have good performance with Win10. How many RAM do you have and which CPU do you have?
If you want you can do a rollback to your previous version of Windows (Win7/8.x) if you want: url


Intel Core i5-4670 Haswell 3.4GHz (3.8GHz turbo) Quad-Core 6000K
16GB (2x8GB) PC12800 DDR3 1600 Dual Channel
"This movie has warped my fragile little mind."
DVD Profiler Desktop and Mobile RegistrantStar ContributorCyrille
User since: 12/15/2003
Registered: March 13, 2007
Reputation: High Rating
Belgium Posts: 467
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Strange because with this kind of configuration you shouldn't have any performance issue.
What you can try is to check if new drivers have been released for Win10 and install them. You can also try to reinstall DVD Profiler to see if there is improvement. Maybe also try to disable plugins you could use in DVD Profiler to check if there is also improvement.

Do you have also performance issue with other softwares installed on your computer since upgrade to Win10?
Regards
Cyrille
DVD Profiler Unlimited Registrantgardibolt
digitally Obsessed
Registered: March 13, 2007
Posts: 1,414
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Reinstalling didn't help. I only use the Awards plugin from Tom Gaines, but I can try disabling that.

The whole computer runs a bit more slowly in general, but only DVDP is showing these massive performance drops so far.
"This movie has warped my fragile little mind."
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,751
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I would try 2 different things:

1) Shutdown and unplug from wall, then re-seat all the boards and especially the ram chips. If that doesn't help, try 2.

2) 8GB should be more than enough to run things quite well. If you have a bad ram chip, this should find it. Take one of the ram chips out and see if it runs better with 1 chip, if that doesn't work try the other one. If it runs better with only one of the two running, problem solved. Replace the bad chip.

If that doesn't help, we'll keep looking at other options.
Marty - Registered July 10, 2004, User since 2002.
 Last edited: by mreeder50
DVD Profiler Unlimited Registrantgeekboy2
Registered: May 8, 2013
Posts: 24
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I have it on 2 pc's running windows 10 and it runs fine on both, the one its a bit slow on but it was that way with windows 7. its an older pc. and the size of my collection doesn't help either!
DVD Profiler Unlimited RegistrantBromo
Registered: October 28, 2007
Australia Posts: 22
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I have found that but i also noticed that Windows 10 had an app running in the background (runtime broker) that was using a lot of the CPU and HDD so naturally trying to scroll or do anything in DVD Profiler caused delays, stuttering etc.  If i chose to "end task" on runtime broker the PC would run fine again. 
I then moved the DVD Profiler database to my SSD and that improved things whilst runtime broker was running. 
It seems the runtime broker is linked with the apps in the start menu so it scans through all your pictures which can take a loooong time.  It starts automatically when the PC has been idle for a while.  You can "end task" it but it will just start again later when the PC is idle.  I just left my PC on during the day and let it run till it was all finished and of course you dont know when its going to start or finish so its just by monitoring your PC that you know if its been done or not.

Hopefully its just something like the above that you are experiencing.
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