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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Bugs on Windows 10
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DVD Profiler Desktop and Mobile RegistrantJack T.
Registered: May 26, 2007
Germany Posts: 18
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Updating to Windows 10 brought me this error message:



A database repair didn't help...
 Last edited: by Jack T.
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
Reputation: High Rating
United States Posts: 2,934
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Just finished update.  Started DVDprofiler with no issue.

Try a repair and see if that resolves


Charlie
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,678
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Quoting Jack T.:
Quote:
Updating to Windows 10 brought me this error message:

If you backed up your database before upgrading, try "Create a new empty database" and restore into that.
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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installed windows 10  and have had no problems with my  profiler  or invelos data ..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited Registranttojaakko
Registered: May 29, 2007
Posts: 1
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Start DVD Profiler as admin.
DVD Profiler Unlimited RegistrantHendrik Allen
Registered: May 18, 2007
Netherlands Posts: 42
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Quoting tojaakko:
Quote:
Start DVD Profiler as admin.


That did it for me, thanks a lot!
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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Found time to upgrade to Windows 10 on Desktop and Laptop, DVD Profiler no issues at all.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited RegistrantStar Contributorruben.
Save time do it my way!
Registered: March 31, 2007
Reputation: High Rating
Denmark Posts: 2,798
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installed windows 10  and have no problem with profiler or data.
DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
Reputation: High Rating
Taiwan, Province of China Posts: 3,436
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Upgraded (I think we can call it that) to Windows 10 with my VirtualBox VM on my Mac. Worked seemingly well and DVD Profiler seems to work as before.
Achim [諾亞信; Ya-Shin//Nuo], a German in Taiwan.
Registered: May 29, 2000 (at InterVocative)
DVD Profiler Desktop and Mobile RegistrantJack T.
Registered: May 26, 2007
Germany Posts: 18
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Quoting GSyren:
Quote:
Quoting Jack T.:
Quote:
Updating to Windows 10 brought me this error message:

If you backed up your database before upgrading, try "Create a new empty database" and restore into that.

That helped, thanks!
DVD Profiler Unlimited RegistrantLEEHSKINNER
Registered: May 25, 2007
United States Posts: 11
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I went from Windows-XP to Windows 10.  I downloaded DVD Profiler , started installing it by entering my registration key which it recognized, but it never finishing loading.  I'm not even trying to restore my backed up database yet. 

If I kill it with Task Manger and restart it, the repair utility executes fast and tries to start DVD Profiler again, but then the same thing happens.  The background orange progress bar gets about 1/3 of the way across and freezes.
DVD Profiler Unlimited RegistrantStar ContributorRizor
Registered: March 13, 2007
Reputation: Great Rating
United States Posts: 554
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Anybody's program look funny after upgrading? Mine sort of looks lower resolution. The icons and text appear blurry. I currently have my collection set to view as thumbnails on the left pane and the thumbnails larger and less manageable than they used to. Also the scrollbar cuts off and I can't scroll to the very bottom of my collection.
My DVD/Blu-ray Collection
My Letterboxd Page
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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While my upgrade to Windows 10 went fine (and even fixed a few issues that had arisen with my Windows 7 installation recently), I had major problems with DVD Profiler (and only with DVDP  ) after the upgrade.

Thanks to the outstanding support by Invelos Support, meanwhile all problems seem to have been fixed.

Just in case any fellow users are experiencing similar problems after the upgrade, I'll post here in detail which problems I had and how they were eventually solved.

First off, the program wouldn't start unless I disabled all plugins; it stalled at "Initializing plugins" and then gave me the option to continue in Diagnostic Startup. If I chose to start without plugins, usually the program would start.

Next, when it was finally started, the program prompted for a database repair. If I started that, it skipped several steps in the repair process. I was getting on-screen messages such as "DBISAM Engine Error #9218: Error writing to the table ... Thumbnails.DAT". Same with Collection.DAT, Actors.DAT, Produce.DAT. It was always these four specific DAT files.

After that, upon completion of the repair once the program restarted, I was getting a "DVD Profiler can't continue" message, leaving a program shutdown as my only option.

If I chose not to do a database repair after starting up without plugins, the program would load normally. However, once I tried to do a database update from the Invelos database, once the program started comparing, I was getting an error message saying "tblCollection: Cannot modify a read-only dataset". At which point I could only Cancel, after which the program froze on the compare process. Which left me with no alternative but to close the program manually - and back to square one.

I tried re-installing the program over the existing installation, but that did not accomplish anything.

So essentially the program could not be used after the upgrade.

Here's which steps eventually solved my problems  (NOTE: only follow these steps if you have a recent backup of your local database!!). I'll skip all steps that didn't resolve the issues at hand; this list will describe the shortest route to fix the issues I was experiencing:
1) Uninstall DVDP.
2) If there are any remnants of earlier plugin installations on your hard drive, delete them.
3) Re-install the program without any plugins.
4) Create a new, empty database.
5) While being on that new empty database, verify that the program shuts down and starts up again without errors.
6) Restore the recent backup file of your local database into the empty database.

For me, these were the deciding steps in fixing my problems (with, again, many thanks to Invelos Support!  ).

If this post is helpful to others with issues after the upgrade, it will have served its purpose.
 Last edited: by dee1959jay
DVD Profiler Unlimited RegistrantLEEHSKINNER
Registered: May 25, 2007
United States Posts: 11
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Thank you dee1959jayy!  Those were exactly the kinds of problems I was having.  Your advice worked for me perfectly.  I even did a complete uninstall with Revo Uninstaller which even cleared related entries from the registry, then followed your instructions.
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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Great to hear, LEEHSKINNER!

Mission accomplished (of my post, that is).
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,749
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Quoting dee1959jay:
Quote:
Great to hear, LEEHSKINNER!

Mission accomplished (of my post, that is).

I had the same issue you had and resolved it by running as admin. However, I still had other issues which support tried to help me with...did not happen. I followed your instructions for reinstall and ta dah...all is right with the world.

If Ken reads this...following dee1959jay's instructions from this link works.
Marty - Registered July 10, 2004, User since 2002.
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