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    Invelos Forums->DVD Profiler Android: Android Technical Support Page: 1  Previous   Next
Update losing Collection Numbers
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DVD Profiler Unlimited RegistrantReplicant2
Registered: March 23, 2007
Belgium Posts: 10
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Running 3.9 on Windows 8.1 and 1.1.8.54 on Android tablet.
When I bought the Android program I added and synced the database without problems, but since the last two syncs (I'm up to 500 items now) , when transferred to the Windows app (update sync on tablet app) , DVD Profiler Android doesn't add a collection number to the transferred data. When I input (scan) the DVD on the Android app, the program does add an collection number to the DVD, but when I look on my Windows version, the added/synced DVD's are beneath the current list without a collection number. I then have to CTRL-P every line to add a collection number to it (and resync with the Android). Maybe since the last update, I don't really know. Any idea ?
Equal Rights For Replicants.
DVD Profiler Desktop and Mobile RegistrantFingerlakes Dave
Registered: April 6, 2007
United States Posts: 463
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Quoting Replicant2:
Quote:
Running 3.9 on Windows 8.1 and 1.1.8.54 on Android tablet.
When I bought the Android program I added and synced the database without problems, but since the last two syncs (I'm up to 500 items now) , when transferred to the Windows app (update sync on tablet app) , DVD Profiler Android doesn't add a collection number to the transferred data. When I input (scan) the DVD on the Android app, the program does add an collection number to the DVD, but when I look on my Windows version, the added/synced DVD's are beneath the current list without a collection number. I then have to CTRL-P every line to add a collection number to it (and resync with the Android). Maybe since the last update, I don't really know. Any idea ?

As far as I know, from my experience, the numbering in the mobile app has been wonky since it first came out.
For me, it's just something to be aware of, and take care of after I sync.
DVD Profiler Desktop and Mobile RegistrantMiDiAN
Registered: March 14, 2007
Germany Posts: 124
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I can confirm this behaviour. I added about 15 discs to my collection on my mobile device and they all had Collection Numbers. After the sync they are without numbers on both devices.
 Last edited: by MiDiAN
DVD Profiler Desktop and Mobile RegistrantMiDiAN
Registered: March 14, 2007
Germany Posts: 124
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Oh i have to add something: Not just the collection numbers are gone, but all personal info I have entered (price, place of purchase) even the collection they should belong to is gone. (the were in custom collections , just in case this makes a difference while debugging).
 Last edited: by MiDiAN
DVD Profiler Unlimited RegistrantNo-way
Way to go!
Registered: March 23, 2011
Posts: 462
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I can confirm what MIDIAN says. Personal info is gone after sync . (Also review (stars) and watched date is gone.)
 Last edited: by No-way
DVD Profiler Desktop and Mobile RegistrantMiDiAN
Registered: March 14, 2007
Germany Posts: 124
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One more thing: Trying to edit one of these "corrupted" entries crashes the app.
DVD Profiler Unlimited Registrant6SiX8
Not without incident
Registered: October 8, 2007
Canada Posts: 4
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I am also having the issues of personal information being cleared.  If i input the data in the PC and sync to android everything is fine.  Input the personal info into Android and sync and all personal data gets stripped when transferring to PC.  It also rewrites the entry in the Android DB without the personal data.  Only started happening since new Android version.  Upgrading to 3.9 didn't fix the issue either.
DVD Profiler Desktop and Mobile RegistrantMiDiAN
Registered: March 14, 2007
Germany Posts: 124
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Got an answer from invelos on my ticket. The released a new beta version that should resolve this issue.
I don't see it yet in play store, but Google always takes some time with updates.
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