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Message |
| Registered: May 11, 2007 |  Posts: 14 |
| | Posted: | | | | After installing both DVD Profiler iOS v2.1.6 and DVD Profiler PC v3.9.0 Build 1639 sync with the PC version doesn't work any more on my iPad 2 with iOS 8.1.3 . Nothing else was changed. Thank you for any help/suggestions. |
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| Registered: April 1, 2007 | | Posts: 118 |
| | Posted: | | | | What happens when you try? | | | | Invelos Software, Inc. Support Representative |
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| Registered: May 11, 2007 | | Posts: 14 |
| | Posted: | | | | Quoting Invelos Support: Quote:
What happens when you try? The box "Unable to connect. Would you like setup help?" appears immediately. |
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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | On your mobile device, open your browser and visit the server: http://[IP]:[Port], example: http://192.168.1.10:32847
What is the result? | | | | Invelos Software, Inc. Representative |
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| Registered: May 11, 2007 | | Posts: 14 |
| | Posted: | | | | Quoting Ken Cole: Quote:
On your mobile device, open your browser and visit the server: http://[IP]:[Port], example: http://192.168.1.10:32847
What is the result? Access Denied (policy_denied) Your system policy has denied access to the requested URL.  |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | You're getting that message from Safari on your iPad? | | | | Invelos Software, Inc. Representative |
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| Registered: May 11, 2007 | | Posts: 14 |
| | Posted: | | | | Quoting Ken Cole: Quote:
You're getting that message from Safari on your iPad? Yes. |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | My search results indicate that it's possible a reboot of the iPad will resolve it. | | | | Invelos Software, Inc. Representative |
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| Registered: May 11, 2007 | | Posts: 14 |
| | Posted: | | | | Quoting Ken Cole: Quote:
My search results indicate that it's possible a reboot of the iPad will resolve it. I rebooted but the problem persists. I reset the iPad but still no sync. I also updated to iOS 8.2 after that. Sync still doesn't work. |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | Unfortunately we don't have any other ideas. Apple support may be able to help. | | | | Invelos Software, Inc. Representative |
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| Registered: May 11, 2007 | | Posts: 14 |
| | Posted: | | | | Quoting Ken Cole: Quote:
My search results indicate that it's possible a reboot of the iPad will resolve it. OK, I found the problem. I was using a proxy server for my wifi connection. When I removed it the sync started to work. No idea why it worked before with the proxy installed. Thank you for the help! |
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