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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Online DVD not showing?
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DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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I added the Alien and Alien 2 DVD's to my database yesterday, then updated my database and Synchronized with DVD Profiler Online ..... My problem is that the movies do not show up in my online collection? I have no idea why this has happened?

Any ideas welcomed!
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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Check your age settings under

DVDP -> Tools -> Options -> Parental Control -> Hide adult titles on online listing

This webiste -> my profiler -> Online Collection Settings -> Show In Public Listing -> Adult Titles

If you change the setting in the program you probably need to re-upload
Karsten
DVD Collectors Online

 Last edited: by DJ Doena
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,749
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The first thing I would try is a database repair and re-upload to the online...after that, I'm at a loss.

Edit: Do what Karsten suggests first.
Marty - Registered July 10, 2004, User since 2002.
 Last edited: by mreeder50
DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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Sorry for not knowing, but how do I do a Database repair? My settings are correct as regards Parental controls!
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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menu: Tools -> Options -> Utilities -> Repair Database

But first I'd suggest to check here.
Make sure that under "Show in Public Listing" all items are flagged.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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Thanks Lewis, but there is no need to do a repair.....The problem seems to be with the United Kingdom profiles? I switched to Canada for the profiles and they loaded and display online.....The UK DVD ones do not display.
I am not after correct Country/Information.....All I want is a database of my DVD collection with pictures and a short description of the movie, so I am happy with what I have got!
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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It has nothing to do with the UK profiles per se

It has to do with their rating and that they are probably rated 18, correct?

Please re-check your adult settings. I'm betting that other "adult" (don't read: "porn", read: "over 18") titles in your online collection are also missing.
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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Oops!
 Last edited: by Willabong
DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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If that were true DJ Doena, then the Canadian versions (also rated 18) of these movie profiles would also be missing, but they show up as expected!

Can't get a screenshot to load correctly on this forum!

PS: I don't subscribe to Porn and have very few "18" rated titles!
 Last edited: by Willabong
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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Just sayin'.

If you check my online collection, you'll find two alien packs. Bot from UK. Both rated 18. Both show up perfectly fine...

Could you give me the UPC/EAN of your Alien movie? Because the one you've added now (024543-098270) actually is from Canada.
Karsten
DVD Collectors Online

 Last edited: by DJ Doena
DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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I used the Canadian version because I cannot get the UK version to show up online. This is the whole point of my post!
I will try again to load the UK version, and let you know what happens!
DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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Right! I removed the Canadian versions, and loaded the UK versions ..... The Canadian versions no longer show online because I removed them, but neither do the UK versions that I just added!
They should appear as numbers 1067 and 1069, but they do not show!

I am going back to the Canadian versions. There is definitely a problem with these two UK Alien/s profiles?
 Last edited: by Willabong
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Just one more try:

Can you confirm that the settings of your online collection look like this?
Especially the two flags I marked in red?



If it does:
Please give us the EANs of the profiles in question so that we can check what's wrong with them.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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I'll do that when I have more time to spare, I'm very busy just now!

Lewis:  Both Adult Titles are ticked!
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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And here as well?

Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantWillabong
Registered: April 27, 2014
United Kingdom Posts: 41
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Already done DJ Doena!

But why is everyone missing the point!  The Canadian and USA versions (which are also 18 certificate) show up properly in the online list. it is only the UK versions that do not show!

For the Canadian and USA versions to show, the settings for adult movies must allow this...So why don't the UK versions show?
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