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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
entire collection disappeared!
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DVD Profiler Unlimited Registrantlburney
Registered: August 19, 2013
Posts: 2
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I don't use DVD Profiler everyday but update my collection as I add or delete movies.  Today, after purchasing some new movies, I booted up DVD Profiler from my desktop and my entire collection is gone.  The program works fine but no collection, it blank.  Not tragic but a whole lot of work to re-inventory and reenter everything.  Any suggestions or opinions on why this happened and what to do so that it doesn't happen again?  Better still, can I get my collection list back somehow?  (Version 3.8.2 Build 1542)
 Last edited: by lburney
DVD Profiler Unlimited RegistrantStar ContributorDoubleDownAgain
I see better with 'em on
Registered: March 13, 2007
Reputation: Great Rating
Canada Posts: 1,272
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Quoting lburney:
Quote:
I don't use DVD Profiler everyday but update my collection as I add or delete movies.  Today, after purchasing some new movies, I booted up DVD Profiler from my desktop and my entire collection is gone.  The program works fine but no collection, it blank.  Not tragic but a whole lot of work to re-inventory and reenter everything.  Any suggestions or opinions on why this happened and what to do so that it doesn't happen again?  Better still, can I get my collection list back somehow?  (Version 3.8.2 Build 1542)


Where was the database located?  Was it on an external drive?
HDTV: 52" Toshiba Regza 52XV545U  AVR: Onkyo TR-707
Speakers: Paradigm Monitor 7 v6, CC-190 & Atom Monitors  Subwoofer: Definitive Technology ProSub 800
BD/DVD: Oppo BDP-93 (Region Free)  HD PVR: Motorola DXC3400 500GB w/ 1TB Expander
BD/DVD/Game: 250GB PS3 Slim DVD/Game: 250GB XBox 360 Elite Special Edition (Black) Game: Wii
Remote: Logitech Harmony One w/ PS3 Adapter WHS: Acer H341 Windows Home Server
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,461
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Depending on how you installed the program, one user might not see data created by another. Are you logging in as the same user each time?
Thanks for your support.
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Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Quoting lburney:
Quote:
I don't use DVD Profiler everyday but update my collection as I add or delete movies.  Today, after purchasing some new movies, I booted up DVD Profiler from my desktop and my entire collection is gone.  The program works fine but no collection, it blank.  Not tragic but a whole lot of work to re-inventory and reenter everything.  Any suggestions or opinions on why this happened and what to do so that it doesn't happen again?  Better still, can I get my collection list back somehow?  (Version 3.8.2 Build 1542)


I can't guess why it happened, but do you have any saved backups of your database on your hard drive, etc.? If so, you can easily restore your collection database in the program from a backup file.

It's also possible that your database just isn't loading in the program for some reason. In the program, go to File ---> Open Database and see if it shows anything there to open.

If not, and you've "uploaded" your collection to Invelos in the past, you may still be able to "download" your collection again. But you'll lose any custom coverscans, etc..

In the program, go  to Online ---> DVD Profiler Online... ---> Next ---> Download

That would only be as current as your last "upload" of your collection, but it may be better than nothing if you have no other option to recover your database.
Corey
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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Quoting lburney:
Quote:
I don't use DVD Profiler everyday

A warm welcome to you, lburney.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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You might try and search your system for any file with the extension *.dpb. Those are DVD Profiler database files.

The default location for such files is below your My Documents folder in My Documents / DVD Profiler / Databases.
DVD Profiler Unlimited Registrantkd5
SciFi/Fantasy/Horror Geek
Registered: May 24, 2010
United States Posts: 374
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I notice that you registered here in August, 2013.  I assume you've had DVD Profiler for at least as long and that you open it to add/delete DVDs/BDs.  DVD Profiler's normal mode of operations is that if you haven't backed up your database within a certain amount of time, DVDP reminds you to backup.  If you haven't completely ignored the warnings to backup your database, you should have a relatively recent backup of your database to restore so that you shouldn't need to re-enter everything again manually.  If you have ignored DVD Profiler's warnings to backup your database, then...
Time is the fire in which we burn. (Soran)
 Last edited: by kd5
DVD Profiler Unlimited Registrantlburney
Registered: August 19, 2013
Posts: 2
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Thanks guys for all the suggestions.  Found the old (backed up) database collection.  Had been moved to a different folder (I probably wasn't paying attention during the last backup).  Anyhow, all back to normal now and in its right place.  Thanks!
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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Phew, good to hear!
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