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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
My online collection is empty
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DVD Profiler Unlimited RegistrantAntrox
Registered: July 18, 2007
Spain Posts: 2
Posted:
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Hi all!

When I access to my online collection, it's empty meanwhile my profiler says that:
Last Uploaded: December 3, 2013 8:32 AM Total DVDs: 1,150
Total Views: 2,923     Owned: 0
  Ordered: 0
View your collection now  [Copy this link]     Wishlist: 0

My online collection link is
http://www.invelos.com/dvdcollection.aspx/Antrox

When I upload it, the program says that the upload was right.

The visibility of the collection is public and i don't have any adult title 

Do you have any solution? please!

Regards!!
 Last edited: by Antrox
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
Posted:
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Very odd. Just to double check you haven't set it to hide every title? In the main DVD Profiler screen there's a red circle with a hand icon in it. This should be greyed out if you haven't done this.

If this isn't the cause then try a database repair first (Tools > Options > Utilities > Repair database), before uploading again.

If that doesn't fix it try uploading a truly blank collection, you can create one without deleting your current one by going to File > Open database > New Database.

Upload this one, then overwrite with your original one.

I would always recommend backing up your actual database first, File > Backup database. Just in case.
IVS Registered: January 2, 2002
 Last edited: by Lithurge
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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From the listing I'd assume that you are working with Custom Collection Types.

The Online Collection sadly can't handle those and doesn't show them. As a workaround you may want to flag the "Show Profiles in Owned .."- Option from the Category-Editor (Menu: Collection -> Edit Categories).
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
Posted:
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That would explain why the owned/ordered/wishlist shows 0 whilst the total dvd's shows 1150 in the user profile then.
IVS Registered: January 2, 2002
DVD Profiler Unlimited RegistrantAntrox
Registered: July 18, 2007
Spain Posts: 2
Posted:
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Well, the problem is just solved. My custom collections were not marked as owned as Lewis_Prothero says. Checking the option for every collection, the online collection is uploaded.

Thank you very much for your help.

Regards.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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Glad I could help
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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