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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
How long does it take the Techs to answer tickets?
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DVD Profiler Unlimited RegistrantJorge-Aponte
Registered: July 9, 2013
Posts: 5
Posted:
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Uploaded an issue (the one mentioned earlier which is the possibility to delete my online database since it's damaged and I still can't resolve it) on Saturday to Tech Support. 


Still no answer.  Does it take awhile?
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
Posted:
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I never had to contact support, but Invelos is just one guy, so I guess it could take a while.
DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
Reputation: Great Rating
United States Posts: 2,850
Posted:
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Quoting Jorge-Aponte:
Quote:
Still no answer.  Does it take awhile?

It seems to vary a bit.  My last ticket was entered on August 2 @ 5:55 PM and answered two minutes later @ 5:57 PM.  The ticket before that was entered on February 5 @ 1:31 PM and still hasn't been answered.

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