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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Intermittent connection problems
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DVD Profiler Unlimited Registrantahmedreda
Registered: August 11, 2012
Posts: 4
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This has been happening for the past week or so. Everytime I try to add a title, it sometimes is not able to download the profile or the images for it. I get the message, "Unable to download file, Continue Anyway?" It happens around 60% of the time and eventually by refereshing the profile / images several times , I get it to download successfully. My internet connection is fairly stable and it works with everything else at the house. Anyone else experiencing the same problem?
 Last edited: by ahmedreda
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Have you tried doing a database repair yet?

Whenever I run into a problem, the first thing I do is a database repair:

Go to the top of Profiler > Tools > Options > Utilities > Repair Profile Database > Yes > Full Repair.

This will take a bit of time but it will reopen your database once it is complete.

Good luck!
DVD Profiler Unlimited Registrantchicofox
Registered: May 28, 2012
Posts: 1
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Thanks for suggesting the db repair.  I suddenly had the same problem as the op and that fixed it 
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