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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Copy/Paste
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DVD Profiler Desktop and Mobile RegistrantStar Contributoreaglejd
Registered: May 8, 2007
United States Posts: 270
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I am unable to right click and copy and paste text from one place to another in DVDP.

Is anyone else having this problem?

I am running Win 7.

Thanks, Jim
Jim

More than I need, but not as many as I want!
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
Canada Posts: 1,982
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No problem for me, but my system is dated as I always have Windows XP on my computer (I'm happy with it, so no point of learning a new system).
 Last edited: by Jimmy S
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,461
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Make sure no open hidden dialogue boxes open, such as a message box. Sometimes they will hide behind the main screen and steal focus. Win 7 or Win 8 should be no issues.

Also make sure it is only affecting DVDP - does it work in notepad?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantStar Contributoreaglejd
Registered: May 8, 2007
United States Posts: 270
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It seems to only affect DVDP, I can copy into notepad.

When I bootup the computer and go into DVDP I can copy and paste with no problems.

But as soon as I open a internet browser (IE9 or Firefox) then I can't paste in DVDP anymore.

I right click or control v and nothing happens.
Jim

More than I need, but not as many as I want!
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Had a similar problem on a customer's machine, but with IE9 and Open Office, no idea what causes it.
But, with this additional information, it's more likely to be a IE9 and/or Win glitch.

Check what happens if you change the browser to Opera.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile RegistrantStar Contributoreaglejd
Registered: May 8, 2007
United States Posts: 270
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I changed to Firefox with the same results.
Jim

More than I need, but not as many as I want!
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Just to understand if it's really a similar problem here's the error-scheme that I have:

- In the beginning everything is OK.
- Open any page within your browser and copy a text (Either by right-click, or by CTRL+C)
- Result: Paste becomes unavailable in context-menu, CTRL+V doesn't work either.
- After this neither CTRL+V, nor context-menu "Paste" is working within the affected program even after copying content from a different source.

- This procedure is not even reproducible, sometimes it happens, sometimes it doesn't.

Is this about what you have too?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Desktop and Mobile RegistrantStar Contributoreaglejd
Registered: May 8, 2007
United States Posts: 270
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Yes

I have reinstalled DVDP completely, still the same results.

Just tried this, I am able to paste into the overview and Easter Eggs.

But not into Cast, Crew or Notes.
Jim

More than I need, but not as many as I want!
 Last edited: by eaglejd
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,749
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It has been my experience that most of the time, a new install or an update of some kind, most of the time unrelated to the programs being affected, is the culprit. If you have the time, you could make a restore point where you are now; go back to a previous restore point before the problem started, one install or update at a time and see if you can pinpoint which app or update caused it to start.

This can sometimes be messy, but can help you find the source of the problem.

If you haven't installed any new apps or updated anything, then you may have changed some obscure setting within your system or the browser(s) that has affected this.

Another possibility is that your system is in the throws of or getting ready to have a more serious issue.

These are of course all conjecture as I'm not in front of your computer looking for the issue. Until the beginning of this year, when I semi retired, I was in IT for years buying, setting up and maintaining Macs and PCs. Just so you don't think I'm talking out my orifice.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,461
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Have you tried a reboot? That magically solves all kinds of mysteries (such as hidden orphan processes).

Oops, never mind, I think I saw where you said you did that ... 
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantStar Contributoreaglejd
Registered: May 8, 2007
United States Posts: 270
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I have gone back to a restore point and still had the problem.
Jim

More than I need, but not as many as I want!
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,461
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Quoting eaglejd:
Quote:
I have gone back to a restore point and still had the problem.

I assume you have tried running with plugins disabled? If that doesn't do it, the next place I would look is the layout. Maybe try resetting the menus in the Tools>Options>Utilities>Reset All Menus, or possibly resetting the layout by saving your existing layout, load one of the defaults, then reload yours again - see what happens.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantStar Contributoreaglejd
Registered: May 8, 2007
United States Posts: 270
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I give up!

I uninstalled all updates back an month with no results.

Have found out that my problem only occures when a net brouser is open.

Once it is closed paste works again.

I tried installing an older version of DVDP same problem.

I think my only option is to reinstall windows. 
Jim

More than I need, but not as many as I want!
Invelos Software, Inc. RepresentativeForum Moderator
Invelos Forum Moderator
Registered: March 11, 2009
Posts: 211
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You may wish to open a support ticket first to see if they have an idea.
DVD Profiler Unlimited RegistrantStar ContributorNexus the Sixth
Contributor since 2002
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,197
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Check this thread.
First registered: February 15, 2002
DVD Profiler Desktop and Mobile RegistrantStar Contributoreaglejd
Registered: May 8, 2007
United States Posts: 270
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Thanks for all the help. I've opened a support ticket and thing are looking up.

I'll post the results when my problem is resolved.

Jim
Jim

More than I need, but not as many as I want!
 Last edited: by eaglejd
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