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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Unable to load selected database error/s
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DVD Profiler Unlimited Registranthec1152
Registered: September 15, 2007
Posts: 2
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Hi,

First time poster.  After a considerable time of successful usage, DVDProfiler (version 3.7.3 build 1444) throws subject error with following info "DBISAM Engine Error # 12035 The table "CreditsAssign" is not the correct version".  Subsequent selection of the "Repair the database ..." option with full option results in subsequent error of "DBISAM Engine Error # 12035 The table 'Collection' is not the correct version".  Allowing continuation after that results in the first error above again.  Then another message referring to "Actors" instead of "CreditsAssign" or "Collection" as in previous messages.  After two more messages referring to other fields later the Repair reports completion.  DVDProfiler then restarts and the whole process repeats.  What can I do to recover my considerable database which I do not have backed up?

Thanks in advance,
HEC
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Superior Rating
Germany Posts: 2,217
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First thing you should try is a database without starting DVD Profiler. In Windows click "Start" and find the "DVD Profiler"-folder, inside that there should be "DVD Profiler 3" and "Database Repair Utility". Click the latter and do a full repair.

If this doesn't help, is your online list up to date? You can always download that into a new database, if you have the option to create a new one in the failed startup.

Also, the problem might be that you are using an old version of DVD Profiler and something goes wrong when v3.7.3 tries to get updated profiles from the v3.8.1-master-database.

hth, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Have you tried installing the new version - and then cancelled this? It sounds like the files are for a newer version of the program than the program itself.

It may be that your first bet is to raise a support call to see if Invelos recognises the error message as being a database mismatch and can advise if you need to install the new version in order to read the files.
Paul
DVD Profiler Unlimited Registranthec1152
Registered: September 15, 2007
Posts: 2
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Thanks for the advice.  I located an old copy that was only downlevel by a few titles so I used that.  All is ok now.  Thanks again for suggestions.
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