Registered: August 9, 2007 | Posts: 2 |
| Posted: | | | | Hello i'm using DVD Profiler for many years (in the netherlands - dutch language). i've upgraded to version 3.8.0. Since then i'm not able to add new dvd's to my collection. I'm running windows 7 Pro 64 bit. The connection to the invelos database works perfect. 10 items are being downloaded to: c:\users\myname\AppData\Local\DVD Profiler\Import. After the downloading it says: "Online Profile list required. Do you want to download it now?" If I enter yes it wil download to the same location (i can see that as the time of the files is changing). But then still i cannot add dvd's - the same happens every time again. I tried already removing all DVD profiler files and program followed by a complete reinstall. But even that doesn't help a bit. Bye the way downloading the version 8.3.1. executable and installing 3.8.1. does not work: it simple states the executable is corrupt (ofcourse i tried to download it a couple of times - even the zip version gives that problem.)
Anybody any idea how to solve this problem? Thanks in advance. Jelle |
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Registered: March 10, 2007 | Posts: 4,282 |
| Posted: | | | | View the #2 entry in our FAQ and follow the instructions. | | | Invelos Software, Inc. Representative |
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Registered: August 9, 2007 | Posts: 2 |
| Posted: | | | | Hello Ken
Thanks, this really works. Great Support
Jelle |
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