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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Problems after security download of the database
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DVD Profiler Unlimited RegistrantGraff
Registered: November 17, 2009
Posts: 7
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I'm having problems with my DVD Profiler after a security download of the database - 70 or more of my titles are gone - they still appears on my profiler list, but I can't see the contents. If I download the same movie again, it appears twice and even if I mark one of them, they both are being marked. If I delete the movie, one of them still appears??? What the f... happened???
DVD Profiler Unlimited RegistrantStar Contributorateo357
Registered: December 27, 2009
Reputation: Highest Rating
United States Posts: 5,131
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Try a database repair. Tools>options>utilities>database repair.
 Last edited: by ateo357
DVD Profiler Unlimited RegistrantGraff
Registered: November 17, 2009
Posts: 7
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...but it won't remove the 'ghost' title ...it appears twice and if I delete one of them both of them are being removed???
DVD Profiler Unlimited RegistrantGraff
Registered: November 17, 2009
Posts: 7
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Oops, I meant, if I delete both of them, the 'ghost' title still remains?
DVD Profiler Unlimited RegistrantBlair
Resistance is Futile!
Registered: October 30, 2008
United States Posts: 1,249
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Did you try the database repair as requested? Sometimes unexpected problems can occur with your local database: existing titles going missing, what looks like corrupt data, duplicate entries where the data is different, etc.
If at first you don't succeed, skydiving isn't for you.

He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk.
DVD Profiler Unlimited RegistrantGraff
Registered: November 17, 2009
Posts: 7
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I have tried with a few titles, and the title gets back as it was before - but the 'ghost' version of the movie (the one I can see on my list, but can't delete) is still there, so the movie appears twice (and even counts as two movies, even though I can't see the contents of or delete the one of them???

I hope I can make my self understood - I'm from Denmark and it's very late or actually it's very early in the morning here, so I'm a bit tired.
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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First try a database repair as others have already suggested.

If that doesn't have the desired effect, then please check out this thread, which suggests to first do a full backup, then delete the existing database and then do a restore of specific profiles from the backup excluding your "ghost" profiles.
 Last edited: by dee1959jay
DVD Profiler Unlimited RegistrantGraff
Registered: November 17, 2009
Posts: 7
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Okay, it's fixed! Thank you
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