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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Problems with scan
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DVD Profiler Unlimited RegistrantLenG
Registered: September 2, 2007
Posts: 39
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I use an HP all-in-one device as network attached printer/scanner/fax

Everything appears to work fine when I do a scan but the cover which was at the "top" (ie where I did not need to move the cropping bar downwards) becomes corrupt when I exit the scan application by hitting finish.  The other cover is fine.  The corruption appears to be a "shear" of the image to the right.

This is not a showstopper but it means I need to scan then reverse the cover art in the scanner and scan again, which is irritating.

Anybody else seen this?  More importantly, has anybody seen this and figured out how to fix it
DVD Profiler Unlimited RegistrantStar Contributormdnitoil
Registered: March 14, 2007
United States Posts: 1,777
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I've never seen anything quite like this.  However, many of us simply use the scanner to get the image into the computer and from there use third party software for image manipulation.  Cropping, rotating, sharpening, etc.  Photoshop is popular but expensive.  A very nice open-source/freeware option is Gimp, which will do everything you need with covers and there's a windows version.
DVD Profiler Unlimited RegistrantLenG
Registered: September 2, 2007
Posts: 39
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The HP Scanner software is actually surprisingly capable.  It does cropping, rotating, resizing, colour correction and one or two other things (no sharpening, but I'm not a great lover of that effect anyway).

Still, making this post has had one benefit.  I started playing with the thing and I've found a workaround - I need to put the cover art in the bottom-left rather than bottom-right corner of the glass as viewed from the front of the scanner.

All very strange.  I'm guessing there is some sort of co-ordinate error when the image is handed from HP to the Profiler.

Anyway, thanks for your suggestions.
DVD Profiler Unlimited RegistrantStar Contributormarcelb7
Registered: Oct. 16, 2000
Registered: March 13, 2007
Reputation: Great Rating
Netherlands Posts: 767
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Maybe you can try updating the HP software. They don't update that often, though. My HP all-in-one device is about two years old, and I got maybe 3 updates since I bought it.

I access the scanner software from Irfanview, which is a small (but very handy!) piece of graphics software.
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