Invelos Forums->DVD Profiler: Desktop Technical Support |
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Back-up/Restore failed! Help! |
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| Registered: March 19, 2007 |  Posts: 302 |
| | Posted: | | | | I just purchased a new desktop this month with Windows 7 Home Premium. I had remembered to back up my data earlier last week prior to swapping out the system. I downloaded and re-installed the latest version and entered my unlimited reg key. Everything went fine until I tried to import and restore my previous back up. I got the following error: "access violation at address 0041AD0D in module 'dvdpro.exe' read of address 00000000"Can anyone tell me how to resolve this so I can restore my library? This is rather frustrating.  |
| | Registered: May 19, 2007 | Reputation:  | | Posts: 5,917 |
| | Posted: | | | | Is your backup file located in the C:\ directory? Try moving it to your desktop and restoring from there. DVD also prompts to keep a backup copy of your previous backup file if you overwrite it, maybe that one will load once you change the file extension to dpb? |
| | Registered: March 14, 2007 | | Reputation: |  Posts: 4,678 |
| | Posted: | | | | If all else fails, you can download your online collection. It won't give you everything that the "real" backup would, but it will restore your collection. | | | My freeware tools for DVD Profiler users.
Gunnar |
| | Registered: March 19, 2007 | | Posts: 302 |
| | Posted: | | | | Quoting Dr. Killpatient: Quote:
Is your backup file located in the C:\ directory? Try moving it to your desktop and restoring from there. DVD also prompts to keep a backup copy of your previous backup file if you overwrite it, maybe that one will load once you change the file extension to dpb? Thanks very much! Moving it to the desktop worked though I'm not sure why. I guess I will have to remap my backup destination by manually setting up my backups to my preferred location: my secondary drive D: where I copied over a great many of my datafiles from the old system.  |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | When you mentioned that you have a new system, I figured that you may be running Windows 7. Win7 locks down access to the root directory and cause issues considering that DVDP defaults to the root directory.
I'll post a note about this in the beta forum. |
| | Registered: March 19, 2007 | | Posts: 302 |
| | Posted: | | | | Yes, you are right I'm running Windows 7 Home Premium 64-bit. This lock down, is this something that can be disabled/bypassed? I admit I'm not knowledgable about this area. Is there something I should be aware of interactively going forward? |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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