| Author |
Message |
| Registered: May 25, 2007 | | Posts: 11 |
| | Posted: | | | | When I try to sync I get this error:
There was an error
synchronizing: *** _
[NSCFString
substringToIndex:]: Range or
index out of bounds
....
any suggestions? |
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 | Muckl | | That's my common name. |
| Registered: April 9, 2009 | Reputation:  |  Posts: 858 |
| | Posted: | | | | A shot in the dark: try the usual suspects, like overzealous anti virus software, bad WiFi connection, something firewall related... As the iOS version is in the wild for only about 3 hrs, I don't know much more to say.  | | |
 1.0.1, iPhone 3GS, iOS 4.1.0
Trivia v0.3.1
My HSDB v5 additions, HTML windows and other stuff |
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| Registered: May 25, 2007 | | Posts: 11 |
| | Posted: | | | | the error is probably with one of the movie entries, since it's syncing about 1100 of 1500 movies before I get this message....
but it does not say wich one :/ |
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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | To find the culprit, you can try flagging a range of profiles on your desktop and selecting Collection->Flagged->Set Exclusions. Exclude some from iPhone and retry the sync. You could start with half your collection and work your way up/down in large groups to find it. If you can identify the profile, please let me know and if possible, send a backup file including only that profile to dvdprofiler@invelos.com so I can fix the root problem. | | | | Invelos Software, Inc. Representative |
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| Registered: March 19, 2007 |  Posts: 3 |
| | Posted: | | | | I had this same problem, but after a Database repair it worked perfect.
b |
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| Registered: May 25, 2007 | | Posts: 11 |
| | Posted: | | | | Ken: I will try this as soon as I get home..  baardog: I can't, my database repair util crashes before it even starts ... |
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 | johnd | | Evening, poetry lovers. |
| Registered: March 13, 2007 |  Posts: 298 |
| | Posted: | | | | I got this syncing to the iPhone and iPad. Restarting the sync seemed to fix it. |
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| lucsi | | Unlock your Imagination |
| Registered: June 19, 2007 |  Posts: 43 |
| | Posted: | | | | Unable to connect
Lan 192.168.1.80 host
Iphone 192.168.1.81
Windows firewall stopped
Bulguard firewall stopped
Any Idea what could be please?
Do i need serial for this probably?
Thank you |
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| Registered: May 16, 2010 | Reputation:  |  Posts: 516 |
| | Posted: | | | | Seems all fine lucsi. Does DVD Profiler on your desktop run, it must run to sync. And if it is not this then I believe you need to buy the desktop application, sync does only work with paid version. But this you must ask Ken.
Fritz | | | *
3D TV Panasonic TX-P65VT30J + Blu-ray Player Panasonic DMP-BDT500
My Filmcollection online: www.filmkino.ch
* |
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| lucsi | | Unlock your Imagination |
| Registered: June 19, 2007 | | Posts: 43 |
| | Posted: | | | | Thank you I got the full version of the application
I got the iphone application today
I cannot make the iphone to communicate with the laptop
Is pc needs to be in DMZ? i hope not
Thank you |
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| Registered: May 19, 2007 | Reputation:  | | Posts: 5,917 |
| | Posted: | | | | I got the same error as the OP at the same time on both my iphone4 and iPad when doing the initial sync at the same time. The iPhone prompted me to connect again & then crashed. Upon app restart, the iPhone keeps prompting me to connect, does the sync, but my local collection always says zero. Same thing for the iPad but I had to tap the collection button to be prompted to sync.
I renamed the database/converted to local and created a new db on the iPhone. Performed a sync, went fast but no profiles copied. Reinstalling the app made no difference, sync goes very fast, no profiles copied. | | | | Last edited: by Dr. Killpatient |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | Try a database repair and then create a new database on the mobile device, then start the sync. | | | | Invelos Software, Inc. Representative |
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| lucsi | | Unlock your Imagination |
| Registered: June 19, 2007 | | Posts: 43 |
| | Posted: | | | | Thank you
I cannot even get over the initial setup will not connect
error UNABLE to Connect
Click OK
and back again to the beginning
Thank you |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | There's a "Help" button on the iPhone's connection settings page with a good walk through of the connection setup. If you haven't already, please try stepping through that. If you're still having difficulty, please post the details of your network setup here (IP, port, firewall, router, etc) | | | | Invelos Software, Inc. Representative |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | Went down to my PC, saw that DVDP seemed to have hung. It let me quit and reported that clients were connected but the status bar said none were. Upon relaunching DVDP, it reported that it did not shut down correctly and prompted to do a database repair, which I let it do.
Launched the app on the iPhone and it prompted to sync, so I decided to let it. Sync completed successfully on the iPhone (haven't tried the iPad yet).
While the sync was taking place and copying the profiles, I clicked on a different profile in DVDP, no response for a few seconds, then received the following:
A database error occurred. (Prompts to perform a repair). DBISAM Engine Error # 8962 Data record buffers corrupt in the table 'COLLECTION'
I was able to click and view on profiles in DVDP after OK'ing the error message including the profile that threw it - but the sync was copying images at that point. |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | Looks like you can't view profiles on the desktop while syncing profiles to an iOS device. While syncing profiles to my iPad, I received the following error on the desktop:
DBISAM Engine Error #10242 Cannot unlock table or record in the table 'COLLECTION'
ETA: Functionality was as expected (able to view profiles) after dismissing the error. | | | | Last edited: by Dr. Killpatient |
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