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Just can't seem to get started!
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DVD Profiler Unlimited Registrantkubit
Registered: November 12, 2010
United Kingdom Posts: 12
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I've spent about 5 hours with this great programme, but can't quite seem t get past the first hurdle!  So if anyone can help...I'm desperate! 

I installed ver 3.6 with no probs.  But when I try to add DVD it opens the "Internet Database Connection" windows and attempts to download the "Online Orfile list" in 10 parts.  I understand this is normal immediately after nstallation - and that it should take a while.  However - for me each "part" initaially download quickly until it reaches typically 704 - 996 KB/1.9MB then freezes.  Eventually after several minutes of no visible activity the next "part" begins to download until it reaches 704 - 996KB, etc, etc!  After part 10 an new window opens saying "Unable to download file.  Continue anyway?".  At which point my only option is to start again! 

I have gone through this several times.  Deleted the install and re-installed.  Redownloaded the installation files - and used them.  Repaired the database several times.

This is driving my to distraction - DVD Profiler seems to be exactly what I need, i just can't quite get it started.  So if anyone can assist... 

For info:
- I'm running a fairly modern/decent spect PC with WinXP SP3
- My hard dosk has plenty of space
- I'm trying to use DVD Profiler ver 3.6
- My broadband is fine (passes the Profiler connection test) every time

Thanks for any help you can offer.
DVD Profiler Unlimited Registrantkubit
Registered: November 12, 2010
United Kingdom Posts: 12
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btw Please excuse the typos - a little indication of my frustrated state! 
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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I'm sure that others with more computer knowledge will be able to help you.

But, in the meantime, I have one idea.

I noticed that you have not bought the program - if you had there would be an eye next to your name - which means that there are some limitations built in. You can find more information here: http://invelos.com/dvdpro/Registration.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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Quoting kubit:
Quote:
At which point my only option is to start again! 

Did you ever try "Continue anyway"?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Close DVDProfiler and try to manually download the OnlineList.dod from here.
Save this file to "My Documents -> DVDProfiler" and restart DVDProfiler afterwards
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantkubit
Registered: November 12, 2010
United Kingdom Posts: 12
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Thanks for the prompt replies folks!

Kathy:  Yup I did consider ergistering to see of it would help.  But from what i have read downloading the onlinelist.dod file is such a core part of the functionality of DVDP that joining should have no impact on my plight - so I reckoned that unless I can get this fixed there is no point in registering.  Believe me I'm keen to register - seems like a great product! 

Mediadogg:  Yup tried that - just starts the download process afresh. 

Silence:  Thanks - I'll give that a go.  Early on I found this direct link in a post - then when I wanted to try it I could not find it again.  Thx for the link.

Cheers folks.
DVD Profiler Unlimited Registrantkubit
Registered: November 12, 2010
United Kingdom Posts: 12
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I have now tried Silence's direct link a couple of times.  The good news is that DVDP is now working for me - to a degree, which is brill.  But all is not quite right. 

I have tried the download 4 times - on each occasion I saved to desktop and editted the file name.  Each time it downloads a different sized file.  So far I have collected... 1.67MB, 0.97MB, 0.80MB and 1.11MB.  What should I get from the download? Around 10MB every time?

I'm a bit confused to be honest.  Its almost as if something is throttling back the download(which drops to around 10kb/s when dowloading this file) - but i get no timeout message.  Switching my firewall off(Norton) made no difference.  There is still the NAT active in my router, but that has never been an issue in the last 7 years so I doubt it is now?!   

Any more suggestions?
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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How frustrating. The only other suggestion I can  think of is to directly contact Ken, the owner of the program.

You can open a a technical support ticket found here: http://invelos.com/Support.aspx.

Good luck!
DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
Reputation: Great Rating
United States Posts: 2,853
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Quoting kubit:
Quote:
I have tried the download 4 times - on each occasion I saved to desktop and editted the file name.  Each time it downloads a different sized file.  So far I have collected... 1.67MB, 0.97MB, 0.80MB and 1.11MB.  What should I get from the download? Around 10MB every time?

It's around 19.5 MB, and I just downloaded it in about 40 seconds.  It sounds like some kind of issue at your end.  Could it possibly be your AV scanner rather than the firewall?

---------------
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Superior Rating
Germany Posts: 2,217
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Quoting kubit:
Quote:
What should I get from the download? Around 10MB every time?

From Silence's Link? I just downloaded 19,6MB in 2 or 3 minutes just now.
Quote:
I'm a bit confused to be honest.  Its almost as if something is throttling back the download(which drops to around 10kb/s when dowloading this file)

Strange, but definitely a networkproblem. But I'm a bit stumped as to what it could be. The usual suspect is a overzealous Virus-Scanner, but you already switched him of.

cya, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
DVD Profiler Unlimited Registrantkubit
Registered: November 12, 2010
United Kingdom Posts: 12
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Yeah I'm begining to think theres a problem at my end - I'll contact my broadband provider tomorrow.

Strange thing is - I download stuff all the time with no issue - what is it about this particular file?!?!?! 

When I run the prog and try to add DVDs I get a lot of unrecognised DVDs - I'm guessing thats because I only have a fraction of the reference database downloaded.  /shrug.

Thanks again folks - your help is appreciated!    I'm determined to get this working before I register!
DVD Profiler Unlimited Registrantkubit
Registered: November 12, 2010
United Kingdom Posts: 12
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I can't explain why - but without changing anything the file downloaded just fine.  /boggle  The program is running sweetly -  so I registered!!! 

Thanks for the help folks - especially Silence! 
DVD Profiler Unlimited RegistrantStar Contributorrorymatt
Registered: March 24, 2007
Reputation: High Rating
United States Posts: 2,044
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Welcome to our little asylum! 

Rory
DVD Profiler for iOS as of 3/5/2013
DVD Profiler for Android as of 5/17/2013
weeds
Registered: November 16, 2010
Posts: 1
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i have the same problem
weeds
breeunderwood
Registered: November 20, 2010
Posts: 1
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why i only post my thoughts on here
that's not fair


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    Invelos Forums->General: New Users Forum Page: 1  Previous   Next