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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
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DVD Profiler Unlimited RegistrantMasson26
Vaultofobscurity.com
Registered: October 12, 2008
United States Posts: 26
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I tried starting profiler and it froze and would not close, so i had to restart my computer in order to close it. Know every time i turn on my computer i try to load profiler and i get the below message, and no matter which option i choose it does nothing an freezes up my computer, any idea what i should do?

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 Last edited: by Masson26
DVD Profiler Unlimited RegistrantMuckl
That's my common name.
Registered: April 9, 2009
Reputation: Great Rating
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There seems to be something wrong with your layout file. Open another layout (View --> Open Layout...), preferably the default one that comes with the setup files, close DVD Profiler and then start it again.

If the same message as before appears, you could probably try to reinstall DVD Profiler, so that the original layout files are restored.

EDIT: But remember to backup everything (databases, layout files etc.) before you uninstall the software!
 
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 Last edited: by Muckl
DVD Profiler Unlimited RegistrantMasson26
Vaultofobscurity.com
Registered: October 12, 2008
United States Posts: 26
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I can not open profiler, it never gets that far
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DVD Profiler Unlimited RegistrantMuckl
That's my common name.
Registered: April 9, 2009
Reputation: Great Rating
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Ha, silly me  . Choose "Diagnostic Startup" and "Use a default layout". If DVDP starts correctly, then the layout file that was loaded when you rebooted your PC is damaged.
Sorry, it's too late I guess. Or I seem to have lost my ability to read... 

If you have a recent backup, you can reinstall DVDP, like I suggested before. Hopefully that restores the currupted files.

An alternative would be to rename the layout file you were using (e.g. MyLayout.dpl --> MyLayout.dpl.bak). It's located in "C:\Documents and Settings\<USERNAME>\My Documents\DVD Profiler\Layouts" on WinXP or "C:\Users\<USERNAME>\Documents\DVD Profiler\Layouts" on Vista/7.
If that doesn't help and the error message still says "... stopping at: Setting up layout", then there seems to be more damage and you should reinstall DVDP anyway. Don't forget to backup the user files by making a copy of the whole folder "C:\Users\<USERNAME>\Documents\DVD Profiler" (or "C:\Users\<USERNAME>\Documents\DVD Profiler").

Another thing you could try would be to run a database repair (Start Menu --> DVD Profiler --> Database Repair Utility). Make a backup before, just to be sure. That doesn't fix anything related to layouts, but who knows, perhaps the error message is wrong 
 
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 Last edited: by Muckl
DVD Profiler Unlimited RegistrantMasson26
Vaultofobscurity.com
Registered: October 12, 2008
United States Posts: 26
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thanks problem seems to be solved, just thought there may be a simpler way, but turns out that was incredibly simple anyways
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DVD Profiler Unlimited RegistrantMuckl
That's my common name.
Registered: April 9, 2009
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Aha, would you mind to share the story? 
 
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Trivia v0.3.1
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DVD Profiler Unlimited RegistrantMasson26
Vaultofobscurity.com
Registered: October 12, 2008
United States Posts: 26
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Having this issue again.

I uninstall and reinstall then it seem to work once or twice before having the same exact problem again.
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DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Do you have other layouts than the default layouts installed on DVDProfiler?
Or did you remove any manually lately?

If yes, which?


EDIT: You may want to try the following:
Click on Start  -> Run
Type "regedit"
In the now opening window navigate to the key "HKEY_Current_User -> Software -> Invelos Software -> DVD Profiler".
Single left click on "DVD Profiler"
In the right part of the window now navigate to a subkey named "LayoutFileName" the value next to this subkey is supposed to mirror the location of your layout file (Documents -> DVD Profiler -> Layouts -> xyz.dpl)
If either the path or the filename are incorrect you can correct it here by single rightclick on "LayoutFileName" -> "Change" and correcting the value in the now opening window.
If in doubt point the value to a file named "Invelos Default.dpl"

Hope this helps
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar ContributorMithi
Sushi Annihilator
Registered: March 13, 2007
Reputation: Superior Rating
Germany Posts: 2,217
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from the Knowledge Base:

Quote:
I've made changes to my layout that make it impossible for me to load another layout.
You need to reset your layout to the default layout.

Answer:

Press and hold the CTRL, ALT, and SHIFT keys while you start DVD Profiler. It will load a default layout file.

Maybe that helps?

cya, Mithi
Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki
DVD Profiler Unlimited RegistrantMasson26
Vaultofobscurity.com
Registered: October 12, 2008
United States Posts: 26
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Quoting Silence_of_Lambs:
Quote:
Do you have other layouts than the default layouts installed on DVDProfiler?
Or did you remove any manually lately?

If yes, which?


EDIT: You may want to try the following:
Click on Start  -> Run
Type "regedit"
In the now opening window navigate to the key "HKEY_Current_User -> Software -> Invelos Software -> DVD Profiler".
Single left click on "DVD Profiler"
In the right part of the window now navigate to a subkey named "LayoutFileName" the value next to this subkey is supposed to mirror the location of your layout file (Documents -> DVD Profiler -> Layouts -> xyz.dpl)
If either the path or the filename are incorrect you can correct it here by single rightclick on "LayoutFileName" -> "Change" and correcting the value in the now opening window.
If in doubt point the value to a file named "Invelos Default.dpl"

Hope this helps



I did this and it worked fine for a while, but now it has come back.

I havent made any changes to layhout or anything other than adding movies to the database
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DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting Masson26:
Quote:
I did this and it worked fine for a while, but now it has come back.

Did you have to do any changes in the registry?
If "Yes": Which?

Quote:
I havent made any changes to layhout or anything other than adding movies to the database

If you haven't changed anything, but suddenly your layout files are corrupted this leaves two options:
1.) HDD is in an advanced state of dying.
  • Download a HDD-Diagnostic tool (from here: Western Digital)

  • Let this scan your HDD for defective sectors and SMART errors


  • 2.) Another program is doing the changes for you.
  • a) Since I'm not aware of any virus that would attack DVDProfiler it's unlikely to be one, but nevertheless possible

  • Unmount your HDD from your computer, mount it in an empty USB-HDD case and plug this to a known clean system. Perform a virus scan from the healthy system


  • b) The other "usual suspect" for unwanted changes to data is your security software

  • Which do you use (if any)

  • Check it's logfiles for actions taken against "dpl" files
  • It all seems so stupid, it makes me want to give up!
    But why should I give up, when it all seems so stupid?


    Registrant since 05/22/2003
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