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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Invelos crashing
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DVD Profiler Unlimited RegistrantStar ContributorGolden Nimon
Registered: June 26, 2007
Posts: 9
Posted:
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Everytime today when usung Profiler it crashes and gives me the following message: "Access of violation at address 00404608 in module 'dvdpro.exe'. Read of address 69746164"

Whatever I do, whether I search or attempt to add to my collection, it crashes. I have logged out and in during the course of the day but still th problem persisits. I have tried to upload updates and still no joy.

What's going on?
DVD Profiler Unlimited RegistrantStar ContributorMerrik
NON-STEPFORD PROFILER
Registered: September 30, 2008
Reputation: Highest Rating
Canada Posts: 1,805
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Not sure exactly what's going on, but have you tried Repair Profile Database option yet? It might be something as simple as that.

At the top of the program click on the tools tab, and then click on options.

In the pop-up screen that will appear, click on the bottom tab on the left hand side utilities. Click the button for Repair Profile Database and run that.

See if that solves your problem.
The night is calling. And it whispers to me soflty come and play.
DVD Profiler Unlimited RegistrantStar Contributorwhispering
On ne passe pas!
Registered: March 13, 2007
Finland Posts: 1,380
Posted:
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Also if you cant run repair from the program, you can use the database repair tool in the Invelos folder in windows start menu programs list.

Edit: ...and open a support ticket if that doesnt help.
 Last edited: by whispering
DVD Profiler Unlimited RegistrantStar ContributorGolden Nimon
Registered: June 26, 2007
Posts: 9
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Thank you Merrick and Whispering. Your advice is excellent. Profiler is woking again! Recieved some DVD's today as well! Douglas Wilmwer's Sherlock Holmes series, US Farscape set, Sgt. Bilko and a couple of hokey 50's monster flicks. Brilliant .
DVD Profiler Unlimited RegistrantStar ContributorMerrik
NON-STEPFORD PROFILER
Registered: September 30, 2008
Reputation: Highest Rating
Canada Posts: 1,805
Posted:
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Glad it worked for you!!!
The night is calling. And it whispers to me soflty come and play.
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