| Author |
Message |
| Registered: May 23, 2007 |  Posts: 3 |
| | Posted: | | | | When I try to "Refresh Updated Profiles" it goes through scanning images, but then just sits there until I finally hit the cancel button. Any ideas? |
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| Registered: June 13, 2007 | | Posts: 8 |
| | Posted: | | | | I am having this same problem. It just started today (4/18/2010). I also tried Refesh Online Profile List and, while the dialog flashes very quickly, it appears that the operation fails (I see a red X next to the download operation just before it disappears).
Since I've been successful in these operations before and I'm connected to the internet (posting this from the same PC as DVD Profiler) I'm guessing something is messed up on the Invelos side. Maybe the server is down? |
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| Registered: January 1, 2009 | Reputation:  |  Posts: 3,087 |
| | Posted: | | | | If it stops at the end of the loading bar and nothing happens, try a database. This helped in many cases.
Extras -> Options -> Utilities -> Database repair
Then try the profile update again. |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 1,946 |
| | Posted: | | | | If the profile refresh stops at 100%, that is a known error after upgrading to the latest version.
Just perform a database repair. After the repair, it works again. | | | View my collection at http://www.chriskepolis.be/home/dvd.htm
Chris | | | | Last edited: by cvermeylen |
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| Registered: June 13, 2007 | | Posts: 8 |
| | Posted: | | | | Yup. Database repair fixed it for me. Thanks! |
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| Registered: March 15, 2007 |  Posts: 9 |
| | Posted: | | | | Had the same problem after update to 3.6.1. Database repair fixed it, thank you! | | | | Last edited: by zothlabath |
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| Registered: July 5, 2007 | | Posts: 8 |
| | Posted: | | | | I started experiencing the same problem on 4/18/2010. Had no problem connecting to Internet or Invelos. Ran Database repair, no luck, ran Troubleshooting guide, no luck. The only way I was able to get rid of the problem was to re-install DVDProfiler. So if none of the other solutions work, back up your database then re-install. |
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| Registered: March 13, 2007 | | Posts: 462 |
| | Posted: | | | | Did a repair, and a reinstall, and neither worked. Any other suggestions? | | | "I am Andrew Ryan and I am here to ask you a question:
Is a man not entitled to the sweat of his own brow?
No, says the man in Washington. It belongs to the poor.
No, says the man in the Vatican. It belongs to God.
No, says the man in Moscow. It belongs to everyone.
I rejected those answers. Instead, I chose something
different. I chose the impossible. I chose…
Rapture." |
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| Registered: October 31, 2008 | | Posts: 4 |
| | Posted: | | | | Database repair worked for me. |
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| Registered: March 29, 2007 | Reputation:  | | Posts: 2,749 |
| | Posted: | | | | Quoting chibul: Quote:
Did a repair, and a reinstall, and neither worked. Any other suggestions? Did you use the uninstall program and remove all traces of DVDP folders and databases before the reinstall? Have your registration number handy or copy it from the website. | | | | Marty - Registered July 10, 2004, User since 2002. |
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| Registered: March 13, 2007 | | Reputation: |  Posts: 2,293 |
| | Posted: | | | | Just a quick one to add that i also got this problem today and that, as with most reported cases, a Full Database Repair fixed it for me. | | | | It is dangerous to be right in matters where established men are wrong |
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| Registered: March 13, 2007 | | Posts: 462 |
| | Posted: | | | | Quoting mreeder50: Quote:
Quoting chibul:
Quote:
Did a repair, and a reinstall, and neither worked. Any other suggestions?
Did you use the uninstall program and remove all traces of DVDP folders and databases before the reinstall? Have your registration number handy or copy it from the website. Yes. So how do I fix? | | | "I am Andrew Ryan and I am here to ask you a question:
Is a man not entitled to the sweat of his own brow?
No, says the man in Washington. It belongs to the poor.
No, says the man in the Vatican. It belongs to God.
No, says the man in Moscow. It belongs to everyone.
I rejected those answers. Instead, I chose something
different. I chose the impossible. I chose…
Rapture." |
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