| Registered: April 3, 2007 | Reputation:  |  Posts: 1,998 |
| | Posted: | | | | How long should it normally take to respond to a support ticket, i raised one on the 7th Jan and it is still showing as "In Queue" just wonder what the Invelos schedule is for checking these. |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 17,334 |
| | Posted: | | | | That is weird I have opened support tickets 3 or 4 times now... and the longest I had to wait was only 2 to 3 days max. Maybe it depends on the problem? or maybe have just been lucky. | | | | Pete |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | I blame the iPad SDK. |
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| Registered: April 3, 2007 | | Reputation: | | Posts: 1,998 |
| | Posted: | | | | Quoting Addicted2DVD: Quote:
That is weird I have opened support tickets 3 or 4 times now... and the longest I had to wait was only 2 to 3 days max. Maybe it depends on the problem? or maybe have just been lucky. Yea, i have only had to wait a max of a week for a response before, just seemed a bit wired that it has been this long and not even been read |
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| Registered: March 13, 2007 |  Posts: 693 |
| | Posted: | | | | Quoting Addicted2DVD: Quote:
That is weird I have opened support tickets 3 or 4 times now... and the longest I had to wait was only 2 to 3 days max. Maybe it depends on the problem? or maybe have just been lucky. Ditto. | | | | October 12th, 1985. Tonight, a comedian died in New York. |
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