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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD Profiler Mobile Not recognizing Active Sync
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DVD Profiler Desktop and Mobile Registrant5JMC_Talon
Ride it like you stole it
Registered: May 24, 2007
United States Posts: 15
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I recently upgraded my system and it came with VISTA. While using XP I had ActiveSync 4.5 installed and my Palm Treo 750 synced just fine. Now with VISTA, I am unable to sync. It keeps telling me it is unable to find the activesync software. I know it has probably been addressed elsewhere but not sure where. Please advise.
DVD Profiler Unlimited RegistrantStar ContributorVirusPil
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Registered: January 1, 2009
Reputation: Highest Rating
Germany Posts: 3,087
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Perhaps you can improve the chance of getting help, posing the thread in this part of the forum:
http://www.invelos.com/Forums.aspx?task=viewforum&forumID=16
DVD Profiler Unlimited RegistrantStar ContributorVirusPil
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Registered: January 1, 2009
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I'm not using DVDP Mobile, but found a site that says Vista is using this one for syncronization:
http://www.microsoft.com/downloads/details.aspx?familyid=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=de
DVD Profiler Desktop and Mobile Registrantleo1963
Registered: May 14, 2007
United States Posts: 455
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First Vista does not use active sync. 

Second, I have been using vista 64bit for some time and never had any issues with it.

Good luck.
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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As VirusPil said, Windows Vista uses Windows Device Center

you'll probably want the english version though http://www.microsoft.com/downloads/details.aspx?familyid=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en

probably available through windows update as well

-Agrare
DVD Profiler Desktop and Mobile Registrant5JMC_Talon
Ride it like you stole it
Registered: May 24, 2007
United States Posts: 15
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Got the latest version of Windows Device Center which is 6.1 and now not only do I still get the same 'Make sure activesync is installed and running' message, I now get a timed out message. Go figure. Just my luck. Still unable to sync to DVDProfiler Mobile.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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There seems to be a problem in the "older versions" of the Palm Desktop.
A quick search via Google showed that you're not the only one to have problems with synchronizing Palm and Vista.
For downloading the latest versions and further help you might want to check here:
http://kb.palm.com/wps/portal/kb/common/article/44532_en.html
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorVirusPil
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Registered: January 1, 2009
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Germany Posts: 3,087
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Quoting Agrare:
Quote:
As VirusPil said, Windows Vista uses Windows Device Center

you'll probably want the english version though ...


Oops, that should have I seen, too. 
DVD Profiler Desktop and Mobile RegistrantTI 99-4A
Old School
Registered: May 13, 2007
United States Posts: 2
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I'm using Vista 64 bit with Windows Device Center and an HP iPaq 2470. Everything works fine, active sync and DVDP mobile device uploads. I know Windows Device Center does not support the older Palm and Mobile Windows OS platforms. You may have to get a new(er) PDA device to stay mobile with DVDP in the Vista/Windows 7 environment. 
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