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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Dissappearing events
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DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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I've noticed this in the past but always assumed it was me not actually adding a watched event to the profile but I know this last occurrence wasn't caused by that.

Basically, I had a dvd that I put a loan event on. I even had to add a new user to loan it to. Well yesterday they borrowed another movie so I went to loan it out to them. The user wasn't in the system (so obviously the loan/return event for the previous movie wasn't there either). I was 110% sure I had added the event (still need to go through some backups and see If i can recover it). Here is the interesting part: the event is present on my mobile. And I've sync'd fairly recently, this past tuesday.

Now, I did swap out a my OS hard drive between these two and had to reinstall the system, but my database is on a different drive so I didn't even need to restore from backup to get it back. just pointed it back to the old location, so I don't know if some stuff got lost in this.

Like I said, gonna check some backups I have, and even try to pull it from the mobile (probably do an overwrite desktop from mobile in a new db than can back).

So I don't know if there is something I did to loose this info (I did not remove the user). If anyone has any ideas that would be great. But like I've said, I don't think this is the first time because I've been pretty sure I've marked titles as watched and the next time i watch it and go to add an event it has last watched never so not so sure it was just me not really marking it watched anymore but possibly a bug. Anyone else experience similar?

-Agrare
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 950
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This could be completly wrong, but I had this happen to me when I created a new database to keep track of rental movies I've watched.  I was in there as a user, but someone else wasn't, but I knew I had entered her.  Finally figured out I hadn't set her ratings past a certain level and had to give her the permission to watch/rent movies. 

Tools,  Edit Users, then move the slider bar to the far right and make sure both check boxes are clicked (borrows dvds, watches dvds).
Lori
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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well after I clicked on 'Loan To' and the user wasn't there this was my first thought (though immediate after thought is I think the ratings are the same if not the previously loaned movie had a higher rating). Anyway, I then went to the Add/Edit user screen to check and the user wasn't listed at all, so allowed rating and allowed actions clearly wasn't the issue.

Plus the event on the movie I know I marked as loaned out to them was gone on the desktop yet is still present on my mobile. Something caused the event to vanish. Whether it's a bug or something I inadvertently did I dunno. Though the only thing I can think of that could have caused it would be the reinstall (but the database was unchanged so why would I loose just one and their events). And the fact that I have sync'd with the mobile version and it's still present on there is confusing too. If the user and/or event was removed on the desktop and I sinked, shouldn't it be removed from mobile?

Like I said I think I'll know more once I can check out some backups and play around with overwriting desktop with mobile (and maybe vice versa) but I won't be able to do that until probably sunday.

Appreciate the attempt at a solution\cause though. This just concerns me cause I now worry about my watched history's integrity

-Agrare
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