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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Collection list and backup
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DVD Profiler Unlimited RegistrantSidepocket
Registered: April 7, 2009
Posts: 9
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Hi i bought premium yesterday and have ran into a few problems,
First of all i installed the loaddvd plugin and ran all the scripts fine.
Then i came across a problem where the application would not close properly, i cant remember the code but i think i is something like access violation 0000000000000 this im not sure of though.

I then opened up profiler again and the collection list was missing from the left hand side of the page, I retrieved this by opening view,windows then ticking collection list which was unticked for some reason?
The problem is it has opened in a seperate window however i wish the list to be enbedded in the gui like before.

I then tried to backup the database as i spent over 12 hours inserting information so i could try a fresh install again however i get this code.

cannot create file C:\backup.dpb.

Any help would be appreciated 

Cheers

SP
DVD Profiler Desktop and Mobile RegistrantStar ContributorStaid S Barr
Registered: Oct 16, 2003
Registered: May 9, 2007
Netherlands Posts: 1,536
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Quoting Sidepocket:
Quote:
Hi i bought premium yesterday and have ran into a few problems,
First of all i installed the loaddvd plugin and ran all the scripts fine.
Then i came across a problem where the application would not close properly, i cant remember the code but i think i is something like access violation 0000000000000 this im not sure of though.

I then opened up profiler again and the collection list was missing from the left hand side of the page, I retrieved this by opening view,windows then ticking collection list which was unticked for some reason?
The problem is it has opened in a seperate window however i wish the list to be enbedded in the gui like before.

I then tried to backup the database as i spent over 12 hours inserting information so i could try a fresh install again however i get this code.

cannot create file C:\backup.dpb.

Any help would be appreciated 

Cheers

SP


This may depend on which operating system you are using, but some do not allow to create files in the root folder (C:\).
Hans
DVD Profiler Unlimited RegistrantSidepocket
Registered: April 7, 2009
Posts: 9
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Thanks for the quick response,

I am running windows vista 32bit
DVD Profiler Unlimited RegistrantSwedishMike
Registered: March 11, 2009
United Kingdom Posts: 18
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Have you tried to point the backup to the Desktop or My Documents instead?
DVD Profiler Unlimited RegistrantSidepocket
Registered: April 7, 2009
Posts: 9
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ok i backed up to desktop thanks for that Mike

I uninstalled and reinstalled software and old database, however i get the same error code, this is it.

Access violation at address 00000000. Read of address 00000000.

I would really appreciate a meaning for this code?

Cheers for replys guys

SP
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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Start the application and when the splash screen shows (i.e. the DVD eye), hold CTRL+ALT+Shift pressed until the application is fully loaded.

Then close it. Does it close properly now?
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantSidepocket
Registered: April 7, 2009
Posts: 9
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Yes it does

And it also browses 10x faster

However i realized that doing this removes the plugins.

I assume you asked me to do this to find the root of the problem which i now believe is one of the 3 plugins i installed.

Thanks for this mate

Unfortunetly i have to take the baby to the park so will not be here for the next few hours, but we are getting there lol

SP
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