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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
profile and picture update not possible
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DVD Profiler Unlimited RegistrantDeatheye
Registered: January 20, 2009
Posts: 5
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Hi
Yesterday I downloaded the new profiler. Took me quite some time to get access to the old site upgrading acc etc.
Now I habe severall profiles which are nearly empty. If I try to update them I get the message, tha I changed the DVD and the changes will be gone if I go on with the update. But trying to go on I get the error that the file download doesn't work and I should check my internetconnection.
Database repair doesn't change anything. tried a full repair two times. Any ideas?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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What do you mean by "old site"? Intervocative?

Select one of the profiles that doesn't work and go to DVD -> Change UPC. Are all digits there or is the leading one missing? If so, add it and retry to update the profile.
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantDeatheye
Registered: January 20, 2009
Posts: 5
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Yes, I meant Intervocative.

Thank you helped a lot. UPC wasn't the actually problem but the Country... Damn need to remind myself never add Switzerland.. Always germany..
A bether Error report then "check ur internetconnection" could be usefull too. Totally missleading xD

Ok seems like I got DVDs with the same error but an other cause... one doesn't exist in the DB. That really should produce other error reports :D

OK there are other DVDs with again an other cause.. lol. Propably need to check the UPC on them....

Till now I found one DVD I can't change the Country to germany. Looks like the DVD is inside the DB two times. Once for Switzerland once Germany. If I try to change the Country to Germany it tells me that the UPC is allready registered to an other DVD named ****
. i assume there is no way to go around that beside delete it and add id again? Kinda sucks to add the DVDs with Country Switzerland cause they are the same anyway.... Except.. wait there was once one which came as an special edition in our country a little different to the one in germany.. which sucks even more. Not many people add profiles from switzerland and I'm too lazy too ^^'
 Last edited: by Deatheye
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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Just delete the Swiss profile from your collection and then enter the EAN/UPC again with Germany as locality - then you should be able to add the German profile to your collection.

You might consider to set your default Locality to Germany, if you're going to use mostly German profiles anyway (Tools / Options / Defaults / Locality). Might also save you making mistakes.

Not all profiles in the Intervocative database were transferred to Invelos (e.g. profiles without cover scans weren't).

And: welcome to the Asylum!
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