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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Can't download hires images
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MarkT3875
Registered: December 22, 2008
Posts: 2
Posted:
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I'm registered, but when I click "refresh images" from the "online" menu, I still get lores images.  Any help would be greatly appreciated.
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
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You have not payed for the program yet.  Hi-res images are for paying members only.
No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
MarkT3875
Registered: December 22, 2008
Posts: 2
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Quoting Unicus69:
Quote:
You have not payed for the program yet.  Hi-res images are for paying members only.

No, I put in my registration key, and I still don't get hires.
DVD Profiler Desktop and Mobile RegistrantStar Contributorhal9g
Who is John Galt?
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 6,635
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Based on the fact that no DVDP Icon shows up next to your user ID in your post, the system does not know that you have an unlimited membership.

You may want to contact Invelos about this.
Hal
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
Posted:
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Quoting MarkT3875:
Quote:
Quoting Unicus69:
Quote:
You have not payed for the program yet.  Hi-res images are for paying members only.

No, I put in my registration key, and I still don't get hires.


As Hal says, all payed members get that little 'eye' icon next to their user names.  You don't have one.  If you did pay for your key then, for some reason, the system isn't showing it.  I would do as Giga suggests first, then contact Invelos to see if there is a problem.
No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
PM this userVisit this user's homepageDirect link to this postReply with quote
.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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Check to make sure that you do not have a space after your name or your registration key.

Like the others said, until the website recognizes you as being registered, you won't get high-res images.  Note that keygen programs don't work.
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