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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Refresh DVD profiles Errors
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DVD Profiler Unlimited RegistrantNicholas
Registered: March 28, 2007
United States Posts: 5
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Went to update my profiles, and it came up with some errors?  Is this a temp problem?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Insufficient data!
Please give additional information on:
-version of DVDProfiler
-Operating system (version)
-What error message
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantNicholas
Registered: March 28, 2007
United States Posts: 5
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I have 3.5.0 Build 1240


The error message I get when I go to refresh updated profiles is  ERROR An error has occurred in processing this file

There are now 30 profiles that give me the message.

Some of the titles are:
Alvin and the Chipmonks, Amazing Grace, Blues Brothers, ....
DVD Profiler Desktop and Mobile RegistrantStar ContributorTelecine
Regd: January 22, 2001
Registered: March 14, 2007
Reputation: High Rating
Australia Posts: 820
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Try a database repair. In DVD Profiler go to Tools > Options > Utilities > Repair Database.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Checked with Alvin and the Chipmunks (UPC: 024543-503019):
Downloads fine, so please do as Telecine recommended.

Please tell us if the error disappeared.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantNicholas
Registered: March 28, 2007
United States Posts: 5
Posted:
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Repaired data base, and all is fine, thanks.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Good to hear this. 
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile RegistrantStar ContributorStaid S Barr
Registered: Oct 16, 2003
Registered: May 9, 2007
Netherlands Posts: 1,536
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Quoting Nicholas:
Quote:
Repaired data base, and all is fine, thanks.


A database repair does the trick of solving this problem, every time. And that's the real problem, I need to do this very regularly, since the problem reappears after a few days or weeks.

It would be good to try and find out what causes this. Any ideas, anyone?
Hans
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Desktop and Mobile RegistrantStar ContributorStaid S Barr
Registered: Oct 16, 2003
Registered: May 9, 2007
Netherlands Posts: 1,536
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Problem is that the error only shows up (and not always or even often) when doing updates, but the errors crept into the database at some earlier stage, so looking at what you had active in the system becomes a problem.

I don't want to cast suspiciions, but could the Name Variants tool have something to do with this?
Hans
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantJP-Texan
Registered: September 26, 2007
Posts: 4
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Version 3.5.0 latest build
MS Vista Premium

tried running the DB rebuild but got several errors including thos one at startup:

DBISAM engine error #9218 Error writing to the table C:\...\dvdprofiler\default1\ccollection.dat

Also: Unexpected error 8956 during rebuild of the indexes
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting butlerphillip:
Quote:
Version 3.5.0 latest build
MS Vista Premium

tried running the DB rebuild but got several errors including thos one at startup:

DBISAM engine error #9218 Error writing to the table C:\...\dvdprofiler\default1\ccollection.dat

Also: Unexpected error 8956 during rebuild of the indexes

This can happen if you're running the repair tool with DVDProfiler running.
Try to start the repair tool via Vista menu "Start -> Programs -> DVD Profiler -> Database Repair Utility".

Please let us know if the error occurs here too.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantJP-Texan
Registered: September 26, 2007
Posts: 4
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Goblinsdoitall: Tried running from the start menu but got the same errors.  Also ran ome HD diagnostics and found no problems.

Giga Wizard:  I was just shortening the path with the C:\... and it is valid.  I have administrator rights on the PC.  I has been accessed from multiple profiles on the computer.

I also tried to upload my collection thinking that I could do that, erase the collection.dat file and restore frmo online but that failed also.  Never gave me the sign in screen on DVDprofiler
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
Posted:
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.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
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