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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
I can only restore 293 out of my previous 586 DVDs!!
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DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Hi

I have downloaded 3.0 and created a backup profile database on my old 2.50.

When I restore the database only 293 out of the 586 dvds that I had set up on 2.50 are transferred onto 3.0.

Has anyone else had problems like this?

I have tried several times to bakcup and then restore but still no luck. Is there now a limit on how many dvds you can have?

Thanks
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
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As far as I'm aware the only restriction is a maximum of 50 in your online profiler (plus reduced functionality  such as layouts) if you don't have the unlimited version.

I transferred mine from 2.4 with no problems and there are several people here who've been using 2.5 and have reported no problems like yours.
IVS Registered: January 2, 2002
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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I wonder if the reason is that I was using the Beta Release Build 915 for the last year or so?
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
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Nope that's the release everybody else has been using.
IVS Registered: January 2, 2002
DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
Reputation: High Rating
Taiwan, Province of China Posts: 3,436
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I would have guessed Parental Control settings, but it seems excalty half of the profile got imported
Achim [諾亞信; Ya-Shin//Nuo], a German in Taiwan.
Registered: May 29, 2000 (at InterVocative)
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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First, do a full uninstall of 3.0 (selecting options to remove the databases), then in 2.5 run a database repair, then generate a new backup file.  Reinstall 3.0 and restore.
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Quoting Ken Cole:
Quote:
First, do a full uninstall of 3.0 (selecting options to remove the databases), then in 2.5 run a database repair, then generate a new backup file.  Reinstall 3.0 and restore.


Hi Ken

Could you please advise how I run a database repair? I cannot find that option in 2.5.

Thanks 
DVD Profiler Desktop and Mobile RegistrantStar Contributorajm
dvd-aholic
Registered: March 13, 2007
United Kingdom Posts: 525
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tools->options->utilities

Home of the phpDVDProfiler forums
DVD Profiler Unlimited RegistrantStar ContributorLithurge
Paralysis by analysis
Registered: March 13, 2007
Posts: 1,279
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Tools > Options > Utilities > Repair DVD Database
IVS Registered: January 2, 2002
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Quoting Ken Cole:
Quote:
First, do a full uninstall of 3.0 (selecting options to remove the databases), then in 2.5 run a database repair, then generate a new backup file.  Reinstall 3.0 and restore.


Sorry Ken , I did all of this and it did not fix my problem.

Any other suggestions would be appreciated.

Thanks
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Quoting cujodog:
Quote:
Quoting Ken Cole:
Quote:
First, do a full uninstall of 3.0 (selecting options to remove the databases), then in 2.5 run a database repair, then generate a new backup file.  Reinstall 3.0 and restore.


Sorry Ken , I did all of this and it did not fix my problem.

Any other suggestions would be appreciated. The unusual thing is that the 293 DVDs that were restored were the ones numbered 1 to 293 in my collection. The balance of DVDs from 294 to 586 have not been restored.

Thanks
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Please forward me an imageless backup of the 586 via email and I'll take a look.
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Quoting Ken Cole:
Quote:
Please forward me an imageless backup of the 586 via email and I'll take a look.


Sorry Ken, how do I do the imageless backup?

Thanks
DVD Profiler Desktop and Mobile RegistrantStar ContributorSkywatcher
Registered: Feb. 7, 2002
Registered: March 13, 2007
Portugal Posts: 315
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Just normally go to the File Menu, and select backup database.
And then, in that new window where you can select the location, untick the box that says "Include cover scans"
With every passing hour our solar system comes forty-three thousand miles closer to globular cluster M13 in the constellation Hercules, and still there are some misfits who continue to insist that there is no such thing as progress.
DVD Profiler Unlimited Registrantcujodog
cujodog
Registered: March 15, 2007
Posts: 59
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Dear Ken

I have managed to fix my problem.

I downloaded Version 2.4 and backed up my database on Version 2.5 and restored the database on 2.4.

Then I backed up my database on Version 2.4 and restored the database on Version 3.0.

Therefore it appears that the problem related to the Beta Version 2.5

Thanks for your input.

Cheers 
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