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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
wrong EAN/UPC that belongs to another edition
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DVD Profiler Unlimited Registrantcougar2010
Registered: February 20, 2008
Posts: 27
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Hi there,

my version of "Der Staatsfeind Nr. 1" ("enemy of the state") is a non-special edition without extras. It has the EAN/UPC number 4-011846-003519. But that number is connected to the special edition in the invelos database.  Apart from that there is a non-special edition that looks almost like mine with the EAN/UPC number 7-321922-345776. The only thing is my front cover image looks slightely different in the top area.

What should I do now?    Use the 7-32... version and change the EAN/UPC? I asume DVD profiler would argue that the number is already in use. But changing the 4-01... version is also wrong because thats a special edition aparently using the wrong number. Seems like invelos should have a look at the two versions and change the EAN/UPCs, shouldn't they?

Need some help please! 

Kind Regards
Steve
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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what is the copywright date on the back cover of the dvd?
the online is 2003 (c) Touchstone Pictures: if the copywright date of your dvd is before that date then you could contributed this dvd. If the date is the same or more recent you still could try to add this dvd by disc-id.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
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DVD Profiler Unlimited Registrantcougar2010
Registered: February 20, 2008
Posts: 27
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thanks for the quick answer. Unfortunately there is no copywright date on the back cover of the dvd Just "(c) Touchstone Pictures".
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
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Does DVD Profiler recognise the disc-id when you insert the DVD in your computer DVD-drive? And DVD Profiler is running and
in the DVD Profiler menu: Tools: Options: System you have set the DVD-ROM Drive to your DVD-ROM?
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantStar Contributor?
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Registered: March 14, 2007
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If the dvd is not recognised got to the DVD Profiler Menu: DVD
select at the bottom of that menu: Change EAN or Change UPS
Thick the box: Use disc ID from inserted disc
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited Registrantcougar2010
Registered: February 20, 2008
Posts: 27
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the disk is recognized by DVD Profiler when I put it in the drive:

ENEMY_D2 (9ED60C5C2FD9360C)
Der Staatsfeind Nr. 1
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
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Then download this profile, if there are changes necessary like different coverart or extras make sure to keep them local.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantcougar2010
Registered: February 20, 2008
Posts: 27
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well, that would be the one with the 7-32 UPC/EAN then. What should I do with that number? Exchange it with the one printed on my cover? What would you do?

And @goblinsdoitall: By your comment I understand it that you'd not like the idea of uploading a corrected dvd-profile for that version? Why's that? Wouldn't it be a more complete database if there would be a profile with the right UPC/EAN with the right disc-ID?

Kind Regards
Steve
 Last edited: by cougar2010
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
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Quoting cougar2010:
Quote:
well, that would be the one with the 7-32 UPC/EAN then. What should I do with that number? Exchange it with the one printed on my cover? What would you do?

Kind Regards
Steve


check to make sure the details are the same. since its the same disc id all the features and such should be the same. However your cover scan will definitely be different (as the upc is different) Sometimes they do this but the one release has 2 discs and the other only 1. If this is the case remove all the stuff from the second disc. Once you confirm the information matches, you can change the upc to the one that matches your disc and submit it. Just be sure to say in your contribution notes the UPC for the profile you took the information from and note that you checked the data and any changes you made.

-Agrare
DVD Profiler Unlimited Registrantcougar2010
Registered: February 20, 2008
Posts: 27
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I forgot that I can't add it because of the UPC on my cover being in use by this special edition    How can that be anyway? Is it the same thing than with single-disc-releases from 2-disc-versions? Other than that it could have only be a fault while entering the 4-01...-version in the database in the first place, couldn't it?

Anyway... seems I have to live with that like it is (I don't asume that people using the database and having a 2-disc-version with 1 disc having the same disc-ID as mine accepting a change of the UPC  )
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
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Quoting cougar2010:
Quote:
And @goblinsdoitall: By your comment I understand it that you'd not like the idea of uploading a corrected dvd-profile for that version? Why's that? Wouldn't it be a more complete database if there would be a profile with the right UPC/EAN with the right disc-ID?

Maybe the two profiles in the online database are correct, both the 1-disc and 2-disc versions, and that you have a different variant (later).  If that were true, you shouldn't overwrite the online data with yours just because it's different.

Sometimes incorrect UPC/EAN data is printed on the DVD covers.
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
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its possible that they rereleased the two disc edition with one disc. I know that some flipper discs with pan and scan on one side and widescreen on the other were later re released in almost identical packaging but with only one aspect ratio (I believe the packaging was changed to only list the included aspect ratio) This could be a similar situation.

Also, whats the locality of the 2 disc version? is it the same as the locality of your disc?

You can change the upc and update the info locally to match your disc, obviously you can't submit it in this case, but If you use the same upc as the 2 disc make sure to lock (probably pretty much everything) down so you don't accidentally download it during an update and get the special edition info back. I'd personally probably just keep the other upc in my profile in this case.

Its similar to a title I recently contributed DBZ: Broly Triple Threat. All the upc's on online stores were different than the one on my actual packaging. Normally wouldn't cause an issue, except the one that was on the package was used for another profile from the same company for one of the discs for the DBZ series.

-Agrare
DVD Profiler Unlimited Registrantcougar2010
Registered: February 20, 2008
Posts: 27
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Quoting Agrare:
Quote:

You can change the upc and update the info locally to match your disc, obviously you can't submit it in this case, but If you use the same upc as the 2 disc make sure to lock (probably pretty much everything) down so you don't accidentally download it during an update and get the special edition info back.

how would I do that, using the same UPC as the 2 disc? If I try with DVD -> Change UPC it says "already in use" or something similar.

Quoting Agrare:
Quote:

I'd personally probably just keep the other upc in my profile in this case.

That's what I ended up doing.


Kind Regards
Steve
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
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The same thing happened to "Idle Hands" UPC# 043396039315. It was first released as a double-sided disc with WS and P&S then rereleased later as a single sided WS disc using the same UPC#.
My WebGenDVD online Collection
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
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Quoting cougar2010:
Quote:
Quoting Agrare:
Quote:

You can change the upc and update the info locally to match your disc, obviously you can't submit it in this case, but If you use the same upc as the 2 disc make sure to lock (probably pretty much everything) down so you don't accidentally download it during an update and get the special edition info back.

how would I do that, using the same UPC as the 2 disc? If I try with DVD -> Change UPC it says "already in use" or something similar.

Kind Regards
Steve


Do you have the profile for that UPC already in your database? I think I know the prompt your taking about and that one just basically says that their is already a profile with that upc, do you want to download it. I did this because I had the wrong version of The Prestige (might have just been locality but might have been wrong upc) I changed it to the correct one and it said the profile exists do you want to update it. Said yes and it downloaded that profiles information (basically same as removing the old profile and adding the new profile except it kept all my personal info). I think you would just say no at this point since you know it would be different, then just lock the profile to avoid accidently overwriting it.

Though then you get no updates or anything which is why I would probably keep the other upc.

-Agrare
DVD Profiler Unlimited Registrantcougar2010
Registered: February 20, 2008
Posts: 27
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yes, I'll keep the wrong UPC in order to get updates.

Thanks to all who participated in this matter. For me it's closed with that.


Kind Regards
Steve
 Last edited: by cougar2010
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