The Cosby Show, R1.

Back cover has the CC logo.

DVD Set Up menu shows three options:
- English Closed Captions
- Spanish Subtitles
- None

Isn't that weird, CC in the Subtitle menu?

Even stranger, when I select English CC, my European TV set (which never shows CC) shows English subtitles.

Besides, PowerDVD identifies them as English SUBs, not CC.

According to DVDfabDecrypter there are three Subtitles:

-undefined
-English
-Spanish

So, how would you enter that in DVDP?
I guess: both English and Spanish subs, plus CC in Features.

I agree... if it is on the box as CC... but on the disc as subtitles... but no CC found... CC should not be checked in profiler. Cases are wrong at times... and we are told to go by the discs not the cases in these occasions.

Quoting EnryWiki:

Quote:
[iEven stranger, when I select English CC, my European TV set (which never shows CC) shows English subtitles.

I didn't think European TVs are able to read CC encoding.

The fact they list CC as a menu option leads me to believe that they are not CC but, instead are English subs.  Closed Captions are not a menu selectable function instead they require CC decoder.

If PowerDVD doesn't give you the option to view Closed Captions when playing an episode then the episodes are not CC encoded.  If it does give you the opion to decode the Closed Captions, it sounds like the disc have both English subs and CC.

Quoting northbloke:

Quote:
I've seen this a few times - there'll be a closed caption logo on the back cover, but the captions themselves appear on the disc as a subtitle track.

I think what's happening is that the companies involved (I believe they are Closed Captions Inc and The Captioning Group - though that's from memory) have actually spread out into the subtitling business, so the hard of hearing subtitles have been supplied by these companies, so the logo use on the cover is valid, but the CC signal is not there.

Actually that is incorrect, if the CC log is present so should the CC encoding.  If the CC logo is present but, not the CC encoding then the packaging is in error.

http://www.fcc.gov/cgb/dro/tips_on_filing_cc_complaint.html

What you have overseas is something called "Hard of Hearing" subtiles, I've even seen UK DVDs label them as "Hard of Hearing" captions but, they are still not the same as Closed Capations.  Also, here in the US "Universal" usually dosen't use CC encoding on their DVD releases.  But, they will label the english subs as "Captions Subtitles" again these are not the same as Closed Captions.

What I'm trying to get accross is that CC is an indicator for the Hearing Impaired so they know they can use a CC decoder to view the Captions.  If a package has CC on it but, doesn't have the actual CC encoding then the DVD isn't CC encoded.  It would be no different if the package stating english subs and there was none on the actual DVD.

Here's a brief statement from National Captioning Institute which developed Closed Capations.

Quote:
How are closed captions accessed?

Closed captions are hidden within normal television broadcasts and on videotapes and DVD's. All you need is a television with the built-in caption decoder chip or an external decoder to make the captions visible. There's no special service to subscribe to in order to receive the captions. Rather, captioning is made free for all viewers by the television and home video industries and with the support of grants and donations.

Just look for NCI's registered trademarks, which mean a program or video has been captioned by the National Captioning Institute. Or you can look for the generic (CC) symbol that also indicates a program is captioned.

Here is also their statement about a home video being labled as captioned.

Quote:
Why are some home videos labeled as being captioned, but there are no captions on the movie?

If there are no captions on a video, the master tape used to make the copies may not have had captions. The studios make thousands of copies at different facilities, and maybe one of the facilities did not use a captioned master tape. It's also possible that the captions may have been accidentally stripped off due to a technical problem in reproducing the tape.

Equipment problems and poor quality equipment can produce errors in the captions as they are being displayed. The caption decoder chip in some equipment has very little room for error, so if the timing is off a little bit, the chip can't find the captions. Perhaps there is a tension problem in which the tension on the tape in your VCR does not match the tension used when recording the tape, which affects the ability of the decoder to find and decode the captions. Sometimes a tape will seem to have very poor captions (garbled or missing or white boxes) when played on one VCR, but the captions are much improved when played on a different VCR. The quality of the tape also plays a role in caption quality, and poor quality tape will often cause errors that are not in the actual captions.

If a consumer receives a videotape with missing captions, the tape should be returned to the place where it was rented or purchased. The home video distributor also should be informed that the captions were missing.