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| Registered: October 21, 2007 | | Posts: 1 |
| | Posted: | | | | I recently upgraded my computer (new CPU, motherboard, drive) and now I can't access my premium account. To make matters worse, Invelos has no -- ABSOLUTELY NO -- customer support. No email; no contact information. Nothing where I can go to get information to rectify this situation. I am truly sorry I even purchased their software in the first place. I feel like they robbed me of my money, since now the application is useless on my machine.
Last time I'll ever buy from them! |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 17,804 |
| | Posted: | | | | | | | | Thorsten | | | | Last edited: by kahless |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 17,804 |
| | Posted: | | | | Don't be silly! If you would make the effort to look around this site, you would find the solution to your problem! Well, I give you a hint: CLICKHere is your portal for your problems. If you can't find any solution to your problem, you may ask the forum if you are able to behave intelligent! HAND! | | | | Thorsten | | | | Last edited: by kahless |
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| Registered: May 14, 2007 |  Posts: 455 |
| | Posted: | | | | Another user who like to cry foul before reading!!!! It is always amzaing to me how many folks are quick to bitch before doing there reading. |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 20,111 |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 2,293 |
| | Posted: | | | | Invelos have the best customer support of any company I know; direct comms with the head of the company who replies personally... and considering if you looked around you'll find all the answers pinned showing you that you can upgrade to 3.x for FREE it's not Invelos' fault if you can't be arsed to look. | | | | It is dangerous to be right in matters where established men are wrong |
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| Registered: March 14, 2007 |  Posts: 630 |
| | Posted: | | | | While it is obviously peoples own responsibility to keep track of the username and password, a bit more information on what to do when it is lost might not hurt anyone. Yes, we all know it only takes a forum post to get the information needed to contact Ken & Gerri, but why not simply put the PM information directly on the support page? | | | Regards
Lars |
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| Registered: March 15, 2007 |  Posts: 1,982 |
| | Posted: | | | | I have never understand why someone who buy a product who need a registerred number doesn't keep it? I make a print copy of all my registration code and I do the same with all my username and password. It's not so hard to do  And I don't need to whine all over the WWW  |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 5,494 |
| | Posted: | | | | Quoting AESP_pres: Quote:
I have never understand why someone who buy a product who need a registerred number doesn't keep it? I make a print copy of all my registration code and I do the same with all my username and password. It's not so hard to do
And I don't need to whine all over the WWW That's right copy all the info and then email it to yourself @gmail and it will be there forever... | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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| Registered: May 19, 2007 | Reputation:  | | Posts: 6,730 |
| | Posted: | | | | Quoting widescreenforever: Quote:
Quoting AESP_pres:
Quote:
I have never understand why someone who buy a product who need a registerred number doesn't keep it? I make a print copy of all my registration code and I do the same with all my username and password. It's not so hard to do
And I don't need to whine all over the WWW
That's right copy all the info and then email it to yourself @gmail and it will be there forever... Or, if you've gone this far, publish them on your HP. You will always find them on Google.  | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: March 13, 2007 | | Posts: 2,692 |
| | Posted: | | | | Quoting goblinsdoitall: Quote:
Or, if you've gone this far, publish them on your HP. You will always find them on Google. What's a HP? (apart from a make of printer?) | | | | Paul |
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| Registered: March 13, 2007 |  Posts: 315 |
| | Posted: | | | | I believe he meant Home Page | | | | With every passing hour our solar system comes forty-three thousand miles closer to globular cluster M13 in the constellation Hercules, and still there are some misfits who continue to insist that there is no such thing as progress. |
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| Registered: May 19, 2007 | | Reputation: | | Posts: 6,730 |
| | Posted: | | | | Quoting Skywatcher: Quote:
I believe he meant Home Page Correct | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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