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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
My Online collection is blank
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dunno
Registered: October 20, 2007
Posts: 2
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Yesterday when I wanted to check my collection online I noticed it was blank. Nothing was there, although I have 60 dvd's in my profiler. Eventually I just made another account and I still stumble on the same problem. Anyone here that can help me?

http://www.invelos.com/dvdcollection.aspx/zet0o
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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an online collection is limited to 50 dvds or less if you have a free account.

As soon as you have more than 50 dvds (and a free account) then you lose your online collection.
Paul
dunno
Registered: October 20, 2007
Posts: 2
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I bought myself an account yesterday, but it keeps asking after a registrationkey even though my registrationstatus stands as "Unlimited"
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Quoting zeto0:
Quote:
I bought myself an account yesterday, but it keeps asking after a registrationkey even though my registrationstatus stands as "Unlimited"


Have you read the How Do I Upgrade thread?
My WebGenDVD online Collection
DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
Reputation: High Rating
Taiwan, Province of China Posts: 3,436
Posted:
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  • make sure you enter the key while logged in as Administrator

  • make sure to enter the key and personal information exactly as provided to/by Invelos
  • Achim [諾亞信; Ya-Shin//Nuo], a German in Taiwan.
    Registered: May 29, 2000 (at InterVocative)
    DVD Profiler Unlimited Registrantantolod
    Since Dec 02, 2003
    Registered: March 13, 2007
    Reputation: High Rating
    United States Posts: 940
    Posted:
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    The lack of the "eye" next to your username indicates that your account is not yet recognized at unlimited. If you paid yesterday, it may take a few days for payment to process.
    Kevin
    DVD Profiler Desktop and Mobile Registrantpauls42
    Reg: 31/01/2003
    Registered: March 13, 2007
    United Kingdom Posts: 2,692
    Posted:
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    Quoting zeto0:
    Quote:
    I bought myself an account yesterday, but it keeps asking after a registrationkey even though my registrationstatus stands as "Unlimited"


    Have you logged into the same invelos account as the one that has the registration key?

    If you have a regn key have you put this into the DVD profiler program - if so, make sure you haven't added any spaces to the end of the regn number.
    (If you are using the latest version then this can't be the problem).

    It is possible for payments to take up to 5 days before paypal passes the payment to invelos.
    Paul
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