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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Trouble accessing site during weekdays
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DVD Profiler Unlimited RegistrantChazcdc54
Registered: March 19, 2007
United States Posts: 302
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I don't see that anyone has reported this issue previously, but I've been having problems getting on the Invelos website at work during the week. I get the following message:

"We're performing scheduled maintenance on Invelos.com. Expected time to complete maintenance is 30 minutes. Please check back later, but in the mean time if you haven't already,
why not download DVD Profiler?"

This will go on virtually ALL day so the "30 minute" estimate is totally bogus. Is there some ongoing maintenance occurring this week that I'm not aware of?  Strangely, I'm able to get on site in the evenings at home. I've discretely spoken with some tech guys at work and they are not aware of any change there that would result in this problem.

I would just like to clear this up if possible. If scheduled maintenance is taking place that's ok, though I would prefer if Ken were to take out the "30 minutes" time frame and leave it open ended - more accurate and less exasperating as the hours tick by. IMHO.
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
Canada Posts: 1,982
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In fact Ken had made some maintenance on the server last week, but I don't remember what day it was. No problem to access the site since than and I log a lot of time a day. There was a thread posted by Ken post on this day, but I'm not able to find it.
DVD Profiler Unlimited Registrantnolesrule
Registered: 09/21/2000
Registered: March 15, 2007
United States Posts: 366
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Try hitting Ctrl+F5 if this continues to happen at work. Your browser settings might be reading a cached file.
DVD Profiler Unlimited RegistrantStar ContributorDarxon
Vescere bracis meis
Registered: March 14, 2007
Germany Posts: 742
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Maybe your boss caught up with how you spend your work time....
Lutz
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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The maintenance operation you are referring to occurred on October 10 (check here).

The browser on your work PC must be reading cached files rather than the up-to-date webpage.
 Last edited: by dee1959jay
DVD Profiler Unlimited RegistrantChazcdc54
Registered: March 19, 2007
United States Posts: 302
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Darxon you're probably right.

Actually, my computer knowledge has occasional gaps in it and the "cache file" issue sounds like the likely culprit. Hadn't thought of that.

Thanks folks!
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