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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Connection problem?
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DVD Profiler Unlimited Registrantredracer
Registered: May 14, 2007
Posts: 11
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I have just upgraded from the 'old' program to the 'new' one. I have down a backup of the old database, and restored it into V3. Is that the only way to transfer your collection - I could not find an 'Import' option ???

I now wish to add some more DVDs, and when I click on 'DVD' and then 'Add to Collection' I get ...

'Connecting to www.invelos.com

pending> Online Profile List'

then a dialog box pops up saying ...

'Online profile list required - not yet downloaded. Download now ?'

I say 'yes' and it goes back to ...

'Connecting to www.invelos.com

pending> Online Profile List'

then the window just disappears, and nothing seems to happen.

I had no problem with the old version, so can someone tell me if there are any settings I need to now make in V3 to be able to connect to Invelos ??

thanks
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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menu tools > options > online
test connection
- use alternate internet connection method
- use a proxy server if this is what your ISP has with details.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting redracer:
Quote:
I have just upgraded from the 'old' program to the 'new' one. I have down a backup of the old database, and restored it into V3. Is that the only way to transfer your collection - I could not find an 'Import' option ???



there has never been an import option. And the export is to produce an XML file for other applications - NOT for dvd profiler to use itself.

Backup / restore is the way to go.

And have you noticed you can create any number of databases now within the program.
Paul
DVD Profiler Unlimited Registrantredracer
Registered: May 14, 2007
Posts: 11
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Thanks - I had to alter the configuration in Norton - all Ok now
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