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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Not all released submissions are offered for download...
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DVD Profiler Desktop and Mobile RegistrantStar Contributorhevanw
Registered: March 18, 2007
Belgium Posts: 426
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I thought I had seen this before, but this time I am positively sure.
I had done a submission for every one of the 9 X-Files boxes. All 9 submissions were released last night. However, when I just did a "Refresh Updated Profiles..." some of them were not in the list of modified profiles. Wondering whether the missing ones were actually released, I tried to submit such profile again, but the changes were indeed already in the master database.

What I'm now wondering is whether this can also occur for new releases that are not my own submissions. If that would be the case, it would mean that I am missing updates.
Anyone else seen this?
DVD Profiler Desktop and Mobile RegistrantStar ContributorStaid S Barr
Registered: Oct 16, 2003
Registered: May 9, 2007
Netherlands Posts: 1,536
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I have seen this too, but the missing entry showed up in the next release batch already. No further action was required.
Hans
DVD Profiler Desktop and Mobile RegistrantStar Contributorhevanw
Registered: March 18, 2007
Belgium Posts: 426
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Quoting Repter:
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What I'm now wondering is whether this can also occur for new releases that are not my own submissions. If that would be the case, it would mean that I am missing updates.


Unfortunately I have now proof this is happening as well .
I wanted to add the Slipcover flag to the Casino 2-disk R2 edition. However, when I came to the submissions webpage, it said there were no changes and I noticed that someone else setting this slipcover flag was already approved on Sep.3.
So I never got this update when doing a "Refresh Updated Profiles..." .
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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Quoting Repter:
Quote:
Quoting Repter:
Quote:
What I'm now wondering is whether this can also occur for new releases that are not my own submissions. If that would be the case, it would mean that I am missing updates.


Unfortunately I have now proof this is happening as well .
I wanted to add the Slipcover flag to the Casino 2-disk R2 edition. However, when I came to the submissions webpage, it said there were no changes and I noticed that someone else setting this slipcover flag was already approved on Sep.3.
So I never got this update when doing a "Refresh Updated Profiles..." .
What version did you use on or around the 3rd of Sep? 3.0 or 3.1? If the former the update might have been lost because your database wasn't able to store the information.
Karsten
DVD Collectors Online

DVD Profiler Desktop and Mobile RegistrantStar Contributorhevanw
Registered: March 18, 2007
Belgium Posts: 426
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Quoting DJ Doena:
Quote:
What version did you use on or around the 3rd of Sep? 3.0 or 3.1? If the former the update might have been lost because your database wasn't able to store the information.


Excellent point, which refers to another question I had when the Slipcover submissions started showing up before the actual 3.1 release. I never installed any of the betas and was indeed wondering what would happen with those updates that contained info not yet supported in 3.0.
If indeed those updates are lost, this is something Ken should really look into, since I don't think you can demand your users upgrading to all betas before the actual release.
DVD Profiler Unlimited RegistrantWhite Pongo, Jr.
No, I iz no Cheshire Cat!
Registered: August 22, 2007
Reputation: High Rating
Posts: 1,807
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Excellent point, which refers to another question I had when the Slipcover submissions started showing up before the actual 3.1 release. I never installed any of the betas and was indeed wondering what would happen with those updates that contained info not yet supported in 3.0.
If indeed those updates are lost, this is something Ken should really look into, since I don't think you can demand your users upgrading to all betas before the actual release.


I was wondering about that as well.
-- Enry
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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Excellent point, which refers to another question I had when the Slipcover submissions started showing up before the actual 3.1 release. I never installed any of the betas and was indeed wondering what would happen with those updates that contained info not yet supported in 3.0.
If indeed those updates are lost, this is something Ken should really look into, since I don't think you can demand your users upgrading to all betas before the actual release.



the updates are still in the online database. The changes were not lost. The changes were not made in your local database, but once you update the program and refresh the profile, you will get the additional data that is in the online database.
If you were not on the beta, and you changed a profile that had specific 3.1 changes, you would lose those 3.1 changes. Those that were submitting 3.1 changes before the beta was final were aware of the possibility of having to resubmit the changes once the beta was final.

-Gerri
Invelos Software, Inc. Representative
 Last edited: by Gerri Cole
DVD Profiler Desktop and Mobile RegistrantStar Contributorhevanw
Registered: March 18, 2007
Belgium Posts: 426
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I still think that occasionally something is wrong with the updates. I have another example, although it is again with the Slipcover flag.
Lion King: Locality Netherlands, UPC 8-711875-960345. I wanted to add the Slipcover flag, but upon submission I get a page that there are no differences detected. Then I notice that Martin Zuidervliet already submitted this on August 31. There is however no indication (green text) that his submission was approved or released. But I know that it usually only takes a few days for Invelos to release submissions. So I tried to force a download new profile, and indeed, the flag was already there. Yet, in the contribution history, there is no sign at all from Martin's submission.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
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In the case of Lion King, Herc submitted the slipcover change before martin and herc's submission was approved.
Invelos Software, Inc. Representative
DVD Profiler Desktop and Mobile RegistrantStar Contributorhevanw
Registered: March 18, 2007
Belgium Posts: 426
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Quoting Ken Cole:
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In the case of Lion King, Herc submitted the slipcover change before martin and herc's submission was approved.


Ok! Thanks for clearing that up!
I still don't feel very confident about getting the updates, so I'll keep a hawk eye on it the next coming weeks . E.g. I am now offered an update for the X-Files Season 7 box, while the only changes I see are in fact reversals of the (still pending) changes I did myself. So I'm just skipping it for now until my submission is released.
If I see anything weird, be sure I'll report it . (BTW, again wondering whether it has anything to do with that other support issue I have - don't know if you've managed to look at the screenshot yet?).
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