| Author |
Message |
| Registered: May 16, 2007 |  Posts: 7 |
| | Posted: | | | | The other day I added a few DVD's to my database.
One gave an error message:
Will & Grace - Seizoen 6 ; 5050582501520
It was recognized in the "add by UPC box" but when I clicked "Add now" all dvd's where accepted but this one.
Today I tried again and I received the same error:
Unable to Download file, Continue anyway?
I can't add this DVD to my collection but also can't create a new profile for this DVD.
What do you advice? |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | When you say that you can't create a new profile is it because the program tells you that it's already in your collection?
Have you checked your wishlist and ordered tabs to see if maybe it was placed there in error? | | | | My WebGenDVD online Collection |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 5,494 |
| | Posted: | | | | I just tried to create scenario by adding that code ( 5050582501520
) to my wish list and it wouldn't preview or downlaod., othert titles did work.., OBvisiously a problem with data in base..
Oh Nurse... | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | Yup...looks like the profile in the database is corrupted. Check your pending additions. It still might be stuck there...that might be why you can't add it manually. | | | | My WebGenDVD online Collection |
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| Registered: March 15, 2007 | | Reputation: |  Posts: 5,459 |
| | Posted: | | | | I've noticed that this sometimes happens when Invelos delete a suspect profile from the online database. As the UPC is still held in the local list of DVDs, it appears as a valid profile, but when you try to download it, it no longer exists so you get a download error. As far as I'm aware, the only way to fix it is to get someone to resubmit the profile from their local database. I've just actually noticed that the release date on the profile is 01-01-0001 - maybe that's causing the problem! According to bol.com, the UPC is valid - the boxset was released 17 July. | | | | Last edited: by northbloke |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Update: I added the UPC manually and tried to contribute - it's treating it like a new submission.
I won't submit in case it's easier for Ken to fix the online one rather than me possibly delete good info. |
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| Registered: May 16, 2007 | | Posts: 7 |
| | Posted: | | | | Thank you for all yor answers and help.
I'll wait and try again later.
x |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Interesting, I went ahead and submitted it as a new profile (impetuous I know!), and although it treated it as a new profile, when I look at the contribution notes, it mentions that the original profile was accepted on 1st August, submitted by MasOfDis.
So it looks like something has gone wrong with the profile. I put a link to this thread in the notes so Ken & Gerri can read up on it. |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Just a quick update: my new profile submission has been approved and released, so the UPC should work again now, but the profile is mostly empty. |
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| Registered: May 16, 2007 | | Posts: 7 |
| | Posted: | | | | Thanks for seeing, it went through now.
Added some info and boxshots.
Thanks again |
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