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Message |
| Registered: July 20, 2007 | | Posts: 4 |
| | Posted: | | | | Suddenly DVD profiler will not update because there is a new version.
BUT Intervocative does not recognized my name, password, registration key, or receipt ID, forcing me to create a new account just to post this message.
What happened to the software that USED TO work so well?
Is Intervocative hustling its subscribers to pay yet another fee (so much for promises of free upgrades) |
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| Registered: March 13, 2007 |  Posts: 1,136 |
| | Posted: | | | | read the first post of this thread FAQ: How do I upgrade?tells you all you need to know, if you paid, you still get the full product  | | | Signature? We don't need no stinking... hang on, this has been done... blast [oooh now in Widescreen]
Ah... well you see.... I thought I'd say something more interesting... but cannot think of anything..... oh well
And to those of you who have disabled viewing of these signature files "hello" (or not) Registered: July 27, 2004 | | | | Last edited: by FunkyLA |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | Quoting gsweitzer: Quote:
Suddenly DVD profiler will not update because there is a new version.
BUT Intervocative does not recognized my name, password, registration key, or receipt ID, forcing me to create a new account just to post this message.
What happened to the software that USED TO work so well?
Is Intervocative hustling its subscribers to pay yet another fee (so much for promises of free upgrades) How bout you get a clue before spouting off disparaging remarks about the software developer...  | | | | My WebGenDVD online Collection | | | | Last edited: by Bad Father |
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| Registered: July 20, 2007 | | Posts: 4 |
| | Posted: | | | | Thanks for your helpful reply, FunkyLA.
I upgraded as instructed, but it won't recognize my registration key.
Clicking on the links for product information, registration information, forgot your key?, or If you have a DVD Profiler 2x registration key click here do not work.
Seems to be no recourse.
Bummer. |
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| Registered: March 13, 2007 |  Posts: 4,506 |
| | Posted: | | | | Contact Ken or Gerri, they can help You...
You can contact them with the following url's;
http://www.invelos.com/UserProfile.aspx?Alias=Ken%20Cole
http://www.invelos.com/UserProfile.aspx?Alias=Gerri%20Cole | | | | Registered: July 7 2000 |
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| Registered: July 20, 2007 | | Posts: 4 |
| | Posted: | | | | Registration codes from version 1.?? worked on version 2.5, but there is a new format for version 3.
To update your version 1.?? registration key, go to:
http://www.invelos.com/Registration.aspx?display=update
and you will get a new code that is compatible with version 3.??
BUT - and here is the kicker - The new code I got for version 3 still is rejected.
So I am closer to a solution, but not there yet.
Thanks Zwollenaar, I'll give the links a try and contact Ken or Gerri-
-Greg |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 2,372 |
| | Posted: | | | | Based on the icon next to your name it looks tto me as though you figured it out  |
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| Registered: March 13, 2007 | | Reputation: |  Posts: 906 |
| | Posted: | | | | If you have an accented character (or æøå ß)in the name you registered with, the key won't work. PM Gerri so that she can change your name and send you a new key | | | 
The colour of her eyes, were the colour of insanity |
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| Registered: March 15, 2007 | | Reputation: | | Posts: 5,459 |
| | Posted: | | | | Yeah, the eye icon next to your name confirms you have a premium key.
If you're having problems getting the program to recognise your key, check that both the key and name match what's on the registration page exactly. The registration is case sensitive, so any difference at all will stop it working. Also, as rebyr says, any accents in the name will cause problems too. |
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