Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Palm Treo 680 user here
Author Message
DVD Profiler Desktop and Mobile RegistrantDale Mitchell
Registered: June 14, 2007
United States Posts: 3
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
I downloaded the latest 3.0 version of the Invelos DVD Profiler.  I was excited to see there was a mobile version as I also just got a Palm Treo 680.      after spending the last two hours trying to get the mobile version to install and to work on my smartphone... I decided it wasn't very smart or perhaps it's just me.   

Any other palm users out there who have shared the same frustration? 
If you were able to find a workable solution would you mind sharing your success story?  If not, where do I go for a refund?

DVD Profiler Desktop and Mobile RegistrantStar Contributorlyonsden5
Hello old friends!
Registered: March 13, 2007
Reputation: High Rating
Posts: 2,372
Posted:
PM this userDirect link to this postReply with quote
A refund of what? You didn't buy the Mobile version and the desktop version works just fine 
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
As Rick stated, a refund for what?

If you had read the Product Features page for the Mobile version you would have seen that Palm is not supported. It was your mistake NOT Invelos.

The Desktop version works as advertised so you are entitled to a refund because the Mobile version isn't compatible with your Palm Treo...give me a break .
My WebGenDVD online Collection
DVD Profiler Desktop and Mobile RegistrantDale Mitchell
Registered: June 14, 2007
United States Posts: 3
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
I guess I need to clarify, I did purchase the mobile version as well, that was before I realized it would not work on my palm.  ...My mistake. 
DVD Profiler Desktop and Mobile Registrantdetlefs
Regd. since: 09/20/2001
Registered: March 14, 2007
Germany Posts: 273
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
If you purchased the mobile version, that little mobile icon would appear next to your user name.
Have you checked, your purchase was actually successful?
DVD Profiler Desktop and Mobile RegistrantDale Mitchell
Registered: June 14, 2007
United States Posts: 3
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Umm... I seem to be able to see the llittle mobil Icon next to my name.   I also have my registration code and I have my my paypale receipt.  I think I'll explore the refund possibilities there.  Or I suppose I can just hang on to it and maybe Invelos will eventually create a palm friendly version. 
DVD Profiler Desktop and Mobile Registrantdetlefs
Regd. since: 09/20/2001
Registered: March 14, 2007
Germany Posts: 273
Posted:
PM this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
When I posted, the icon was not yet there 
You should PM Ken or Gerri to see if they are open to a refund in your case...
    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next