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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Online collection missing?
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DVD Profiler Unlimited Registrantgrim_tales1
"I'll be back"
Registered: May 16, 2007
Posts: 7
Posted:
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Hi there!

Why is my online collection shown as zero? 

For some reason, while my local (desktop) database works, everything from the online collection has been erased, even when I've asked my collection to be uploaded to the site. So it comes out looking like this:



I should have something like 259 DVDs in my collection.
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
Posted:
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Quoting grim_tales1:
Quote:
Hi there!

Why is my online collection shown as zero? 

I should have something like 259 DVDs in my collection.


you have answered the question yourself.

The free version of dvd profiler doesn't allow a online collection if you have more than 50 dvds.
Paul
DVD Profiler Unlimited Registrantgrim_tales1
"I'll be back"
Registered: May 16, 2007
Posts: 7
Posted:
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Previously it displayed it fine. (I was using 3.0.2)
Anyway I had to restore everything because my local collection even got wiped.
DVD Profiler Desktop and Mobile RegistrantStar ContributorVoltaire53
Missed again!
Registered: March 13, 2007
Reputation: High Rating
United Kingdom Posts: 2,293
Posted:
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Quoting grim_tales1:
Quote:
Previously it displayed it fine. (I was using 3.0.2)


Apparently there was a glitch which allowed non-paying users with more than 50 titles to upload their collections for a while; it should never have been allowed and this is clearly stated in the limitations.

Quote:
Anyway I had to restore everything because my local collection even got wiped.


Unless you then downloaded an empty collection (and there's no reason to download a clooection anyway, excvept after a hard disk crash without a proper backup strategy) this is a totally different problem.
It is dangerous to be right in matters where established men are wrong
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