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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Shutting Down
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DVD Profiler Unlimited Registrantadam_523
Registered: May 15, 2007
Posts: 8
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Ever since installing my computer reboots on its own every ten minutes.  Anyone have the same problem.
DVD Profiler Unlimited RegistrantStar ContributorZwollenaar
DVDProfiler..,We needs it
Registered: March 13, 2007
Netherlands Posts: 4,506
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Quoting adam_523:
Quote:
Ever since installing my computer reboots on its own every ten minutes.  Anyone have the same problem.


Had that for a year back.., after a check up at the store it was a defect in the mainbord and had to be replaced... 
Registered: July 7 2000
 Last edited: by Zwollenaar
DVD Profiler Desktop and Mobile RegistrantStar Contributorschultzy
Xbox Live: squeekyfoot
Registered: March 13, 2007
United States Posts: 550
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Try to get online and update via windows update.  a few yrs ago there was an issue with this because of RPC or something like that.  Not sure it is the same issue, but updates are always something to try
Schultzy - http://www.michaelschultz.net
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DVD Profiler Unlimited RegistrantStar ContributorDoombear
Yosemite Sam Fan
Registered: March 13, 2007
Reputation: Highest Rating
Canada Posts: 1,118
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Is there a countdown to shutdown?
DVD Profiler Unlimited Registrantadam_523
Registered: May 15, 2007
Posts: 8
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I have tried to run updates, virus scans, and everything else.  It shuts off before they can complete.  I keep getting a blue screen that talks about something stopping that is harmful and to uninstall new software.  Since it started the day after updating to 3.0 I uninstalled it, but it rebooted while I was in the middle of shutdown.  I then reinstalled it, but it still happening.  It always cuts off while my computer is trying to shut down manually so nothing saves I don't think.
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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This sounds a lot more serious than just a dodgy install of DVD Profiler.
I had a similar problem a while ago and it turned out that my RAM had actually become corrupted! This was before Profiler v3 so nothing to do with that!
I eventually had to go out and buy new memory.

Does your PC come with any BIOS diagnostics? Are you able to check your memory?

Also, if it is the software and you're running XP - have you tried a system restore to a point before Profiler was installed?
 Last edited: by northbloke
DVD Profiler Unlimited Registrantadam_523
Registered: May 15, 2007
Posts: 8
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I have XP, how do i check the BIOS for memory?
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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you better look for closer technical assistance.
do you have a friend who has more computer knowledge? could be a hardware problem? could be a virus or spyware?
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 Last edited: by ?
DVD Profiler Unlimited RegistrantRifter
Reg. Jan 27, 2002
Registered: March 13, 2007
United States Posts: 2,694
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Quoting adam_523:
Quote:
I have XP, how do i check the BIOS for memory?


If you don't know how to check your BIOS, then you shouldn't mess with it at all.  Your problem definately sounds like hardware to me.  Bite the bullet and take it to a reputable shop for a checkup.  The longer you tinker with it, the more likely you are to damage something expensive.
John

"Extremism in the defense of Liberty is no vice!" Senator Barry Goldwater, 1964
Make America Great Again!
DVD Profiler Unlimited Registrantrorschach999
Blue Im Not Blue Im GREY
Registered: May 10, 2007
United Kingdom Posts: 153
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yea i had that about six months ago too put mine was down to a rather nasty virus that was sent me and norton, Kaspersky, mcafee never picked it up it wrecked my Hard drive nad i eventually lost all my data - I lost over 3 months work which as a researcher and P/t seller of Memorabilia was diasterous I now back up every week and well to too worried about viruses anymore in respect of loss of data but I'd advise making a few full scans and going to the symantec seurity website and carring our a virus and secuity check for free just in case heres the link

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

EDIT : - It also blew my motherboard and powersupply in the end as well so get it checked before it gets worse
regards
rorschach999

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 Last edited: by rorschach999
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