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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
Cant open DVD Profiler
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DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
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Quoting DJ Doena:
Quote:
Quoting snarbo:
Quote:
Tuvok?

Tuvok never registered or uploaded a collection.

I am glad you answered refering to my Profiler problems I have thought of something that might help
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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Quoting arfa:
Quote:

I am glad you answered refering to my Profiler problems I have thought of something that might help


And you care to elaborate on that?
Karsten
DVD Collectors Online

DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
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Quoting DJ Doena:
Quote:
Quoting arfa:
Quote:

I am glad you answered refering to my Profiler problems I have thought of something that might help


And you care to elaborate on that?

I found an email that I hadnt noticed with having pc trouble but it says - email from Inter Vocative Software Account Access To access your Account click here - Your user Name  - Password
It refused my password 3 times so I used the password I used when I first bought Profiler and it was accepted I dont know when the passwords got changed Does that help at all?
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Like I said from the beginning of this thread, it sounds to me like your login does not match your online account info.
My WebGenDVD online Collection
DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
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Quoting 8ballMax:
Quote:
Like I said from the beginning of this thread, it sounds to me like your login does not match your online account info.

Have you any idea how I can resolve this problem?
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
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Quoting arfa:
Quote:

I found an email that I hadnt noticed with having pc trouble but it says - email from Inter Vocative Software Account Access To access your Account click here - Your user Name  - Password
It refused my password 3 times so I used the password I used when I first bought Profiler and it was accepted I dont know when the passwords got changed Does that help at all?


After reading this post, I suspect that your account/login info may be mixed between old account and new account. Contact Ken Cole via the Contact Us link at the bottom of this forum page and relate your problem to him.
My WebGenDVD online Collection
DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting 8ballMax:
Quote:
Quoting arfa:
Quote:

I found an email that I hadnt noticed with having pc trouble but it says - email from Inter Vocative Software Account Access To access your Account click here - Your user Name  - Password
It refused my password 3 times so I used the password I used when I first bought Profiler and it was accepted I dont know when the passwords got changed Does that help at all?


After reading this post, I suspect that your account/login info may be mixed between old account and new account. Contact Ken Cole via the Contact Us link at the bottom of this forum page and relate your problem to him.
DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting arfa:
Quote:
Quoting 8ballMax:
Quote:
Quoting arfa:
Quote:

I found an email that I hadnt noticed with having pc trouble but it says - email from Inter Vocative Software Account Access To access your Account click here - Your user Name  - Password
It refused my password 3 times so I used the password I used when I first bought Profiler and it was accepted I dont know when the passwords got changed Does that help at all?


After reading this post, I suspect that your account/login info may be mixed between old account and new account. Contact Ken Cole via the Contact Us link at the bottom of this forum page and relate your problem to him.

Thank you very much for your help and sorry to have been so much trouble
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting arfa:
Quote:
Quoting arfa:
Quote:
Quoting 8ballMax:
Quote:
Quoting arfa:
Quote:

I found an email that I hadnt noticed with having pc trouble but it says - email from Inter Vocative Software Account Access To access your Account click here - Your user Name  - Password
It refused my password 3 times so I used the password I used when I first bought Profiler and it was accepted I dont know when the passwords got changed Does that help at all?


After reading this post, I suspect that your account/login info may be mixed between old account and new account. Contact Ken Cole via the Contact Us link at the bottom of this forum page and relate your problem to him.

Thank you very much for your help and sorry to have been so much trouble


No problem. Sorry we couldn't be more help .
My WebGenDVD online Collection
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next