| Author |
Message |
| Registered: March 13, 2007 | | Posts: 50 |
| | Posted: | | | | Makes sense I will do some more testing tonight and post my results. |
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| Registered: March 23, 2007 |  Posts: 72 |
| | Posted: | | | | >How much customizations have you actually done in your OS (Services)? Any at all?
nothing special
>Drivers up to date (GFX, DirecX, other)? Any other problems with your system? Do you have similarly problems with other SW?
no problems with other Software or the System
>Where did you install DVDP (Normal path, other drive)? Does DVDP have sufficient rights to installed path?
installed at the default path. the rights are not restricted.
Dr.Watson says:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
Funktion: ntdll!RtlAllocateHeap
possibly that helps??? |
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| Registered: March 13, 2007 |  Posts: 646 |
| | Posted: | | | | You have Service Pack 2 installed? |
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| Registered: March 23, 2007 | | Posts: 72 |
| | Posted: | | | | Yes and all Windows updates |
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| Registered: March 13, 2007 | | Posts: 50 |
| | Posted: | | | | I think that this is some type of permissons issue. I have tested on 2 of my computers and it seems to work fine. My Server (Vista) works fine. and My Wife's laptop works fine. My work laptop is the one that seems to have the problem. I have verified permissons. Everyone has full permissions to the DVD Profiler Directory.
The funny thing is that this has been happening for about a week or so and as I type this I can't reproduce it.
I did reapply the permissons to the Dir. and Removed the Read only from the folder.
I will post again if I can recreate my issue. |
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| Registered: March 13, 2007 | | Posts: 50 |
| | Posted: | | | | OK I was able to recreat this. Here is what I did. I bought up profiler and was working on Headshots by double clicking the profile then double clicking the cast memeber then double clicking the picture area that would pull up google images I copied and pasted about 20 or 30 images. Profiler then would not let me copy and paste image any longer. I closed out waited about 1 minute then I went back in and got the following error:
DBISAM Engine Error # 11047 An Unknown operating system error 64 occured with the table 'S:\Dvd Profiler\Databases\Default\Actors.BLB'
My Wife's Computer gives the same error.
My Server Computer (Vista) When I double click it gives no splash screen and nothing happens.
I rebooted my Server Computer and all 3 of my computers can now get back in without problems
until it happens again... |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 820 |
| | Posted: | | | | Are you a local admin on your work notebook? Does your work notebook have folder redirection enabled for My documents etc? |
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| Registered: March 13, 2007 | | Posts: 50 |
| | Posted: | | | | Yes I am a local admin on my work laptop. and I do not have any folder redirection. I Plan to test again tonight on my wife's laptop to see if the same thing happens or to see if it's only my work laptop. |
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| Registered: March 13, 2007 |  Posts: 2,694 |
| | Posted: | | | | Quoting Zipcom: Quote:
>How much customizations have you actually done in your OS (Services)? Any at all?
nothing special
>Drivers up to date (GFX, DirecX, other)? Any other problems with your system? Do you have similarly problems with other SW?
no problems with other Software or the System
>Where did you install DVDP (Normal path, other drive)? Does DVDP have sufficient rights to installed path?
installed at the default path. the rights are not restricted.
Dr.Watson says:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
Funktion: ntdll!RtlAllocateHeap
possibly that helps??? This sounds to me like you have something corrupted in the Registry. Heap problems are generally all the way down at the machine code level. | | | John
"Extremism in the defense of Liberty is no vice!" Senator Barry Goldwater, 1964
Make America Great Again! |
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| Registered: March 13, 2007 | | Posts: 50 |
| | Posted: | | | | I tested more with my wife's laptop and she didn't seem to have any problems and I could not recreate the issue on her laptop. This looks to be a problem with my work laptop.
Question for Ken: Are there Temp files that the program writes to on exit that are stored someplace other than the DVD Profiler Directory? |
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| Registered: March 10, 2007 | | Posts: 4,282 |
| | Posted: | | | | Temp files go to the user's Application Data directory. There are a couple of cases where the program is still writing to the Program Files dir by mistake that will be corrected in the next release. They occur during complex filters. | | | | Invelos Software, Inc. Representative |
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| Registered: March 13, 2007 | | Posts: 2,759 |
| | Posted: | | | | Quoting Ken Cole: Quote:
Temp files go to the user's Application Data directory. There are a couple of cases where the program is still writing to the Program Files dir by mistake that will be corrected in the next release. They occur during complex filters. Thanks! |
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| Registered: March 13, 2007 | | Posts: 50 |
| | Posted: | | | | I just installed Build 1124 and Tested I am getting the Same Results on my work laptop. I can go into profiler once then I have to reboot my server to get back in. |
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| Registered: March 13, 2007 | | Posts: 50 |
| | Posted: | | | | Also this only happens when I Pull up the actors profile and add headshots. As long as I don't pull up the actors profile. I can get in and out out DVD Pro just fine. |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 820 |
| | Posted: | | | | It definitely sounds like a rights issue. I would say that that access is restricted to the area where the program needs rights to. This is probably done through Group Policy. It might be difficult to track down since there are numerous Group Policy objects and settings. | | | | Last edited: by Telecine |
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| Registered: April 11, 2007 | | Posts: 12 |
| | Posted: | | | | I found a fix to my problem: http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=162749
Not sure if it will work for you but here goes:
I realised that my recycle bin was missing from my desktop, so I downloaded and ran the file from http://www.dougknox.com/xp/scripts_desc/rec_bin.htm to restore my recycle bin.
DVD Profiler is now fine.
The corruption of the recycle bin part of the registry was apparently causing DVD Profiler to not run.
Hope this helps |
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