Quoting Lewis_Prothero:

Quote:
I think you misunderstood.

A Database Repair does not help when you are confronted with accidentally deleted Cast and Crew info.
But it for sure is of great help when some profiles are unwilling to update. So before deleting corrupted profiles try a Database Repair.
Especially Mass-Updates (like you had to do) are very likely to cause some trouble.

Yes I did misunderstand and apologies for that.

When I've been re-adding the missing titles some of them are no longer on the DVD Profiler database so I'll have to leave them off for now

Quoting DJ Doena:

Quote:

That would explain why you didn't get a cast/crew update for them.

I didn't have the cast and crew for any of my DVDs and when I refreshed all the profiles 12 failed which now appear to now longer exist on the database.

Didn't think DVDs would be removed from the database unless there was something blatantly wrong with the profile or the profile went against the rules

Quoting DJ Doena:

Quote:
You can still add them to your local collection, simply enter the UPC an press Add DVD despite the warning that DVDP didn't find it. Then you'll enter title and locality and you've got yourself a profile.

Must admit I'm fussy when it comes to adding my DVDs, like having the full profile   It's just having the time sitting down and going through everything if it's not already on the database. I have done it for 1 DVD in the past but don't fancy doing it for 12 lol

Quoting DJ Doena:

Quote:
Yeah, but at least you have it listed for the time being.

Care to share the EANs/UPCs of these missing profiles?

When did you add them last?

And have you tried to find them via the Disc ID or simply the Add by Title?

That's a good point

Did another refresh and this time only 8 failed but have yet to check if everything is ok.  If I'm still having trouble I'll get back to you if that's ok?

They were added ages ago. Have to admit I don't update my profile every time I get a new DVD I tend to wait until I have a few

I normally add either by title or by scanning the barcode.  Barcode (for me) tends to be hit and miss so I normally add by title. Never tried to add by disc id.

I'm in Wales and only have R2 and R1 (and the odd R4) DVDs in my collection

I thought it was because I happened to buy one that someone had already created a profile for under a different EAN/UPC so I would use that one instead, which is why I tend now to add by title.

Uploaded my collection again (so my online collection would also contain the cast and crew) and for some reason it's now showing the box sets plus the contents of that box set.  It's never done that before and I've checked my settings (in DVDP all box sets are collapsed) and can't see anything to change.

I'll search the forum as I think I saw a topic on this while searching to see if anyoone had experienced the same problem as me.

I've never noticed it before so wondered if it was done in an update or if I'd done something inadvertently

I can't see a hand, I can see one on the main screen but it's always greyed out

That's where I saw it (sorry, first I went in general info by editing the DVD) but it's greyed out on every DVD.

I can right click every other icon (even when greyed out) but I cannot do anything to the hand

Is there something in the settings I have to change or enable to be able to right click on it?

Brilliant, thanks very much, I'll give it a go now