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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Clicking on an actor, popup screen no longer shows other movies they're in
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Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Have you tried rebooting in safe mode?
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantmaddness
Registered: March 11, 2008
Posts: 23
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Quoting Ken Cole:
Quote:
Have you tried rebooting in safe mode?


Yes, I just did that.  The first safe mode option (win7) without networking.  It did the same thing.
DVD Profiler Unlimited Registrantapturbo
Registered: March 9, 2010
Posts: 45
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having the same issue

http://www.invelos.com/Forums.aspx?task=viewtopic&topicID=609713
DVD Profiler Unlimited RegistrantWILLS
Registered: July 4, 2007
Posts: 3
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Same problem since installing new version (3.8.1), no actor or crew links work.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,461
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Have you tried:

- DB Repair
- Online>Refersh Online Profile List

or

- Open a new (empty database)
- Restore most recent backup into it
- Then those things above
- Backup

Any joy from those?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited Registrantmaddness
Registered: March 11, 2008
Posts: 23
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I received the new version email tonight -- Thanks!

For what it's worth, this problem still remains.  I was hoping this would fix it. 
Invelos Software, Inc. RepresentativeForum Moderator
Invelos Forum Moderator
Registered: March 11, 2009
Posts: 211
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On the bottom of the credit info window, click the Show button and check the collection types you'd like to see listed.
DVD Profiler Unlimited Registrantmaddness
Registered: March 11, 2008
Posts: 23
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Quoting Forum Moderator:
Quote:
On the bottom of the credit info window, click the Show button and check the collection types you'd like to see listed.


Similar to my post in June, the "Show" button highlights when hovered over but isn't clickable.  It does nothing on my machine when clicked. 

Same for the "+" button.  Hovers but is not clickable or at least does nothing.

The "Sort by Title" and "Jump to Title" buttons -- are grayed out.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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Do you have all your collection types turned off? Check under Tools->Edit Collection Categories.  If Owned, Ordered, and Wish List are all unchecked, and you have no custom categories defined, there's nothing to show in that drop-down.  Uncheck the Owned category and click ok.

*Corrected - UNcheck the Owned cagegory*
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
DVD Profiler Unlimited Registrantmaddness
Registered: March 11, 2008
Posts: 23
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Quoting Ken Cole:
Quote:
Do you have all your collection types turned off? Check under Tools->Edit Collection Categories.  If Owned, Ordered, and Wish List are all unchecked, and you have no custom categories defined, there's nothing to show in that drop-down.  Check the Owned category and click ok.


Under Tools > Edit Collection Categories, "Owned, Ordered and Wish List" are all checked.

The main white window on that popup for "icon |  category name"  is blank if that helps.
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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One of those items needs to be unchecked so it is shown.  Uncheck the Owned category, as I should have said above instead of "Check"
Invelos Software, Inc. Representative
 Last edited: by Ken Cole
DVD Profiler Unlimited Registrantmaddness
Registered: March 11, 2008
Posts: 23
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Quoting Ken Cole:
Quote:
One of those items needs to be unchecked so it is shown.  Uncheck the Owned category, as I should have said above instead of "Check"


BEAUTIFUL! 

Works again, thanks Ken!
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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If you run into something like this, be sure to open a support ticket in order to get a direct answer more quickly.
Invelos Software, Inc. Representative
DVD Profiler Unlimited Registrantmaddness
Registered: March 11, 2008
Posts: 23
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Quoting Ken Cole:
Quote:
If you run into something like this, be sure to open a support ticket in order to get a direct answer more quickly.


Confirmed -- will do.  Thanks again!
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