No, robetclo. Use the Disc ID system.

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LOL, robetclo, be my guest. he's going to tell you the same thing, ise the Disc ID. Your problem is not unique, it has happened many times over the years, perhaps the most famous was "defective" Original release of the BBTF Trilogy and there was a framing issue with BTTF2 (I think it was). Universal acknowledged the problem and offered exchanges, some users accepted the exchange and some did not, how did we handle it, exactly as you have been told. The Original defective release remained and the exchanged release was by Disc ID.

I am sorry that you didn't get the answer that you wanted...but it is the answer.

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Robetclo:

REALITY #1, what you refer to as defective was the ORIGINALLY released title.
REALITY #2  Not all customers will exchange for the replacement disc
REALITY #3 Your replacement is in essence a RE-RELEASE of the title with the same UPC #, you use the Disc ID system.

Since we have a  way to deal with this type of thing robetclo. Why is it rational to turn everything inside out just for YOU. Why don't YOU just follow the procedure.  

BTW robetclo to correct your terminology. The word is not defective...defective does not work... what you are actually dealing with is a mistake.

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Quoting lyonsden5:

Quote:
If I understand the issue correctly I have to agree with Dr Pavlov (at least in regards to the pending contribution). You can't change the audio on the current profile to match the replacement disk, at least I don't believe you can according to the rules.

To me however this is a special case where a PM to Ken or Gerri may be the best bet.

FWIW I will not be returning my copy 

I don't belveive that you need to return your copy.

Quoting Prof. Kingsfield:

Quote:
Quoting robetclo2516:

Quote:
Quoting lyonsden5:

Quote:
If I understand the issue correctly I have to agree with Dr Pavlov (at least in regards to the pending contribution). You can't change the audio on the current profile to match the replacement disk, at least I don't believe you can according to the rules.

To me however this is a special case where a PM to Ken or Gerri may be the best bet.

FWIW I will not be returning my copy 

I don't belveive that you need to return your copy.

robetclo:

It's simple you , in effect, have a re-release and we don't replace OROGINAL release data. What you call it is your business. But we are collectors and mistakes are highly collectible, far more so than a subsequent correction in any sort of collecting environment, be coins, stamps, books, whatever. There are ways for this be done to for you, but it is not by replacing the original release data.

Skip

Okay so according to this your are not logical because I agree that is a collectible but as I have said this is not reflecting the reality of the fact that no matter how you will put it you will be a minority of users having this copy and the whole majority will have the new one reflecting the reality as the soundtrack is a DTS HD MA and not a DTS HD only. If you have this copy okay for me but your copy is really not reflecting the reality and in my case the need of the many outways the needs of the few so DTS HD MA for this release as the owner of this version will be majority (as it should have been to the release date ) and a Disc ID for your disc that has a mistake (wich is a mistake from the release date). An information from 20th Century Fox would be important to find out how many copies with the defective DTS HD MA are still out there and how many of the corrected version is out to. I beleive that DTS HD is the minority.

Quoting robetclo2516:

Quote:
Quoting Prof. Kingsfield:

Quote:
Quoting robetclo2516:

Quote:
Quoting lyonsden5:

Quote:
If I understand the issue correctly I have to agree with Dr Pavlov (at least in regards to the pending contribution). You can't change the audio on the current profile to match the replacement disk, at least I don't believe you can according to the rules.

To me however this is a special case where a PM to Ken or Gerri may be the best bet.

FWIW I will not be returning my copy 

I don't belveive that you need to return your copy.

robetclo:

It's simple you , in effect, have a re-release and we don't replace OROGINAL release data. What you call it is your business. But we are collectors and mistakes are highly collectible, far more so than a subsequent correction in any sort of collecting environment, be coins, stamps, books, whatever. There are ways for this be done to for you, but it is not by replacing the original release data.

Skip

Okay so according to this your are not logical because I agree that is a collectible but as I have said this is not reflecting the reality of the fact that no matter how you will put it you will be a minority of users having this copy and the whole majority will have the new one reflecting the reality as the soundtrack is a DTS HD MA and not a DTS HD only. If you have this copy okay for me but your copy is really not reflecting the reality and in my case the need of the many outways the needs of the few so DTS HD MA for this release as the owner of this version will be majority (as it should have been to the release date ) and a Disc ID for your disc that has a mistake (wich is a mistake from the release date). An information from 20th Century Fox would be important to find out how many copies with the defective DTS HD MA are still out there and how many of the corrected version is out to. I beleive that DTS HD is the minority.

As Forget noted, this is totally irrelevant. Just as with upsiede down airplane stamp of which there is but a handful that are out there, that handful is esxceedingly valuable compared to the "correct" version. You have been provided a method to enter your "correcT" version via Disc ID...make use of it. Stop trying to replace the ORIGINAL release.

You keep talking about reality but the REALITY is that the Original release contained an error, the distributor chose to offer to correct that error, it happens, but the correction in ALL cases remains a re-release not the ORIGINAL. It is not defective, it plays the way it should, but it has an error not a defect. A defect would be unplayable. Just follow the Rules and enter your RE-RELEASE via Disc ID.

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Quoting surfeur51:

Quote:
Quoting robetclo2516:

Quote:

We have to have a logical point of view in this and if necessary have the contribution rules changed.

I agree with you. Application of the rule "keep first release" is probably a good solution for "normal" rereleases, so probably for more than 95% of cases. But correcting errors signaled by editors themselves seems to me the intelligent thing to do. But I fear that you'll have to keep it local... you will convince quite nobody here...

What does this have to do with convincing people? The fact is that you have to follow given rules/procedure otherwise you create chaos. Please, this is simple. I sure would like to have the option to create another profile for a re-release with the same upc that would maybe use the upc and the release year of the disc to create a new unique profile but until there is an option like this you use the options that you have and that is the disc id.

Quoting TheDarkKnight:

Quote:

What does this have to do with convincing people?

When you want a change for rules (this was bolded to be clear), you can discuss it in the dedicated forum. Generally, when everybody agree with the change, you have a little chance to see Ken include it in rules. When most people disagree, Ken never moves. So when you want a change, you have to convince other users, ...