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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Backup,restore and close splash screen ERRORS
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DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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you could also do the last test, run out of ideas.
disconnect your computer from the network/internet verry important!
see if you can start the XP without Norton Internet Security 2007 shut all non essential programs down.
  • goto your windows XP start
  • All programs
  • DVD Profiler
  • Database Repair Utility
  • Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
    DVD Profiler Unlimited RegistrantStar Contributormarcelb7
    Registered: Oct. 16, 2000
    Registered: March 13, 2007
    Reputation: Great Rating
    Netherlands Posts: 767
    Posted:
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    Quoting Giga Wizard:
    Quote:
    you could also do the last test, run out of ideas.
    disconnect your computer from the network/internet verry important!
    see if you can start the XP without Norton Internet Security 2007 shut all non essential programs down.
  • goto your windows XP start
  • All programs
  • DVD Profiler
  • Database Repair Utility

  • Perhaps you can also try a bootup in safe mode.
    DVD Profiler Desktop and Mobile RegistrantPhe0nix
    Registered: May 30, 2007
    Posts: 77
    Posted:
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    Does Ken ever answer these types of posts ?  There is no refrence to the engine error #8708 in the forums based on my searches. I am not able to search "any date" as it times out most likely to  my connection speed.
    My collection PHPdvdProfiler Custom edited ( Matrix theme )

    My collection PHPmyProfiler  Some customization ( FireFox or IE 7 )
    DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
    Registered: July 23, 2001
    Registered: March 13, 2007
    Posts: 4,596
    Posted:
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    Last resort...Uninstall DVD Profiler. Run regedit and delete any instances of DVD Profiler. Reinstall DVD Profiler and restore from backup....good luck.
    My WebGenDVD online Collection
    DVD Profiler Desktop and Mobile RegistrantAgrare
    Registered: May 22, 2007
    Reputation: High Rating
    United States Posts: 1,033
    Posted:
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    Quoting Phe0nix:
    Quote:
    Does Ken ever answer these types of posts ?  There is no refrence to the engine error #8708 in the forums based on my searches. I am not able to search "any date" as it times out most likely to  my connection speed.


    I've seen him respond to some, but generally the community here is good enough the he doesn't need to. You may want to consider opening a support ticket if your still having trouble and don't want to yet try the last resort 8ball posted

    -Agrare
    DVD Profiler Desktop and Mobile RegistrantStar ContributorTelecine
    Regd: January 22, 2001
    Registered: March 14, 2007
    Reputation: High Rating
    Australia Posts: 820
    Posted:
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    Quoting Phe0nix:
    Quote:


    Update :

    The Database error wasn't related to DP in any way, it was a Plugin ( CCV ) and i needed to create a database for the plugin. However after creating a DB i am still unable to create a backup  due to the "Engine Error #8708"


    The problem with your backup is most likely related to your plugin/s.

    Try starting DVD Profiler while holding down the CNTRL, ALT, shift keys. This will load it with the default settings. Try performing a database backup. If that doesn't work, try uninstalling any plugins.
     Last edited: by Telecine
    DVD Profiler Desktop and Mobile RegistrantPhe0nix
    Registered: May 30, 2007
    Posts: 77
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    Quoting 8ballMax:
    Quote:
    Last resort...Uninstall DVD Profiler. Run regedit and delete any instances of DVD Profiler. Reinstall DVD Profiler and restore from backup....good luck.

    The backup i have has all my profiles in it but i have recently changed all my boxset so the children would have thier own separate profiles . I didn't know when i began using DP that it was supposed to be done that way. In addition i have added covers scans to many titles that the DB didn't have but didn't submitt to DP DB as i always have something wrong wtih my submitions so i just don't submit. Too many changes to use the previous backup, any other time would have been no problem as i always backup even if i only add 1 DVD title.

    Telecine:

    I agree with you completely, its T Gaines's plugin that started all my issues. If i choose to do a backup without cast and crew photos it's no problem. How do i remove a plugin, i don't see in DP of any way to remove them.

    Thank You

    Update: We'll i held CNTRL + ALT and DP loaded up and it showed no plugins being installed. However when i discoved that they could be removed in add/Remove Programs i couldn't uninstall them because it said they were still running. I closed DP and then they removed fine. Still getting engine error #8708 at 18% of my backup. I asked if ken responds because as a programmer he added the error message in the software for a particular situation. This is a refrence for something that he would know about. I'll keep trying all communitys ideas though and i really appriciate your time .

    My collection PHPdvdProfiler Custom edited ( Matrix theme )

    My collection PHPmyProfiler  Some customization ( FireFox or IE 7 )
     Last edited: by Phe0nix
    DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
    Strength Through Unity
    Registered: May 19, 2007
    Reputation: Superior Rating
    Germany Posts: 6,730
    Posted:
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    Quoting Phe0nix:
    Quote:
    How do i remove a plugin, i don't see in DP of any way to remove them.

    Via Windows softwaremanager. They show up there and can be uninstalled like normal software.
    It all seems so stupid, it makes me want to give up!
    But why should I give up, when it all seems so stupid?


    Registrant since 05/22/2003
    DVD Profiler Desktop and Mobile RegistrantPhe0nix
    Registered: May 30, 2007
    Posts: 77
    Posted:
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    There is a file that all the photos of cast and crew members are stored in. I tried to rename file ACTORS.BLB as i felt the photos may have been in this file, but it's not. I beleive that headshots V3 was about 300MB. If i could delete the photos file then this may allow me to do a backup and then reinstall headshots V3.
    My collection PHPdvdProfiler Custom edited ( Matrix theme )

    My collection PHPmyProfiler  Some customization ( FireFox or IE 7 )
    DVD Profiler Unlimited RegistrantMark Harrison
    I like IMDB
    Registered: March 13, 2007
    Reputation: Great Rating
    United States Posts: 3,321
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    Actually, you could re-install headshots v4.
    Get the CSVExport and Database Query plug-ins here.
    Create fake parent profiles to organize your collection.
    DVD Profiler Unlimited RegistrantStar Contributor?
    ?
    Registered: March 14, 2007
    Posts: 3,830
    Posted:
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  • create a new database
  • import your online
  • see what your are missing
  • try to recover those with backup from your old DB flaged entires only
  • Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
     Last edited: by ?
    DVD Profiler Desktop and Mobile RegistrantStar ContributorTelecine
    Regd: January 22, 2001
    Registered: March 14, 2007
    Reputation: High Rating
    Australia Posts: 820
    Posted:
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    Quoting Phe0nix:
    Quote:
    Quoting 8ballMax:
    Quote:
    Last resort...Uninstall DVD Profiler. Run regedit and delete any instances of DVD Profiler. Reinstall DVD Profiler and restore from backup....good luck.

    The backup i have has all my profiles in it but i have recently changed all my boxset so the children would have thier own separate profiles . I didn't know when i began using DP that it was supposed to be done that way. In addition i have added covers scans to many titles that the DB didn't have but didn't submitt to DP DB as i always have something wrong wtih my submitions so i just don't submit. Too many changes to use the previous backup, any other time would have been no problem as i always backup even if i only add 1 DVD title.

    Telecine:

    I agree with you completely, its T Gaines's plugin that started all my issues. If i choose to do a backup without cast and crew photos it's no problem. How do i remove a plugin, i don't see in DP of any way to remove them.

    Thank You

    Update: We'll i held CNTRL + ALT and DP loaded up and it showed no plugins being installed. However when i discoved that they could be removed in add/Remove Programs i couldn't uninstall them because it said they were still running. I closed DP and then they removed fine. Still getting engine error #8708 at 18% of my backup. I asked if ken responds because as a programmer he added the error message in the software for a particular situation. This is a refrence for something that he would know about. I'll keep trying all communitys ideas though and i really appriciate your time .



    Now that you have uninstalled the plugin try doing a database repair.

    If that doesn't work. Install DVD Profiler again and try that. Just install it over the top of your existing installation.
     Last edited: by Telecine
    DVD Profiler Desktop and Mobile Registrantpauls42
    Reg: 31/01/2003
    Registered: March 13, 2007
    United Kingdom Posts: 2,692
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    Quoting Phe0nix:
    Quote:
    There is a file that all the photos of cast and crew members are stored in. I tried to rename file ACTORS.BLB as i felt the photos may have been in this file, but it's not. I beleive that headshots V3 was about 300MB. If i could delete the photos file then this may allow me to do a backup and then reinstall headshots V3.


    just do a new backup (without the headshots) and then restore this file into a new database. (I think you can choose to not do the headshots - I haven't got the program at work)
    Paul
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