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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Help !!!
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DVD Profiler Unlimited RegistrantThejashfan
Registered: May 12, 2007
Netherlands Posts: 9
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I have problem with the new version of Dvd profiler
when i start profiler he ask me if i like a new version twice
butt i have already the new version 3.6 (beta)when i putt yes
than he ask me the same question again yes the prgram shutts down
every time !!! after serveral remove program and instal again it won't work

what can i do???

Greats Robert

(sorry for the bad write my english is not that good)
 Last edited: by Thejashfan
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
Posted:
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You may not have the latest build.  Check the downloads link above.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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I'm screwed too.., Installed 3.6 beta and I get this error message.. went to open 3.5 and it's gone.. and 3.6 won't open...

HYellp!!  ... !! 
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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reinstalled 3.5.1  (1252) .. all is good again... Don't trust 3.6 yet .. sorry...
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting widescreenforever:
Quote:
I'm screwed too.., Installed 3.6 beta and I get this error message.. went to open 3.5 and it's gone.. and 3.6 won't open...

HYellp!!  ... !! 

Error message looks like DVDProfiler was running when you tried to install the beta.
(At least this would explain why the installer couldn't write the exe-file and 3.5 was gone afterwards)
Close DVDProfiler and try again.
Backup First!!
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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The installer should check for that and give a nicer message, but it's possible it was running under a different user account.  Also possible is a directory rights issue, or an overzealous virus scanner.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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I purposely turned OFF Profiler before I installed it so I did not have it running in the background ..
I do have  .. F-Secure Anti-Virus 9.10 build 15261
F-Secure Automatic Update Agent 8.25 build 3737)  which usually allows allows be to run 3.5  do you think my virus scanner didn't like 3.6?

If so I'll turn it off in the future when I venture down that road again...
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
 Last edited: by widescreenforever
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
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We check all builds with virustotal.com, which shows clean for f-secure, but it's still possible that's the cause.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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turned off  F Secure and it worked like a charm , am now runnign 3.6  .. will turn on Virus checker now after this has been deemed complete ..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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Ok after I restarted the virus program (with Invelos turned off).,,  and then restarted 3.6 I got the same error message .., So I  checked the 'task' portion of F Secure and found out of the 'two' dozen programs that were all turned to Allow I found DVD profiler 'blocked'
So I 'checked to allow'  and now have no problems ..
So Yes  Check your anti virus program if you have a problem with 3.6 to install/ open ..

color me  Fixed .. 
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantThejashfan
Registered: May 12, 2007
Netherlands Posts: 9
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Quoting Ken Cole:
Quote:
You may not have the latest build.  Check the downloads link above.


Hello I have download the latest version of Dvd profiler 3.6 build 1380
and have the same problems....if i use the old version 3.5 i can't proceed becours
i do have download the new version butt don't work

Please Help
 Last edited: by Thejashfan
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
Posted:
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Quoting Thejashfan:
Quote:
Hello I have download the latest version of Dvd profiler 3.6 build 1380
and have the same problems....if i use the old version 3.5 i can't proceed becours
i do have download the new version butt don't work

Please Help

What problem are you experiencing?
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantThejashfan
Registered: May 12, 2007
Netherlands Posts: 9
Posted:
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Quoting Ken Cole:
Quote:
Quoting Thejashfan:
Quote:
Hello I have download the latest version of Dvd profiler 3.6 build 1380
and have the same problems....if i use the old version 3.5 i can't proceed becours
i do have download the new version butt don't work

Please Help

What problem are you experiencing?


I have start this topic the first page you can see my problems

If i start Dvd profiler i get this:



I click Nee (No)

Then i get this:



The same question, i click again Nee (No) then the program shuts down !!!!
 Last edited: by Thejashfan
Invelos Software, Inc. RepresentativeKen Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 4,282
Posted:
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Build 1380 is not the latest build.  Download and install the latest build from the 'downloads' link above.
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantThejashfan
Registered: May 12, 2007
Netherlands Posts: 9
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Quoting Ken Cole:
Quote:
Build 1380 is not the latest build.  Download and install the latest build from the 'downloads' link above.


I have chanced the qeustion, please check ( now whit pics)

I see now that a version build 1381 ( i try that)
 Last edited: by Thejashfan
DVD Profiler Unlimited RegistrantThejashfan
Registered: May 12, 2007
Netherlands Posts: 9
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Now i have the build 1381 version....question update is over...now he close every time (not on my command automatic)

I AM NOT HAPPY WITH NEW VERSION !!!!
 Last edited: by Thejashfan
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