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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
all my dvds are gone
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DVD Profiler Unlimited RegistrantStar Contributormoviebuff2
Registered: March 29, 2007
United States Posts: 19
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I just opened up my dvd profiler to enter in some dvds i bought and lo and behold, I have 0 dvds in all categories.
Please help 
Life comes from within your heart and desire - Eddie Vedder
DVD Profiler Desktop and Mobile Registrantkahless
TaH pagh taHbe'!
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 17,804
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Did you open an empty database? Please check in profiler menu open database. Is there another db? Do you have a backup?

If not, you can download your online collection into the profiler! Menu Online/DVD Profiler online!
Thorsten
 Last edited: by kahless
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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Did you make a backup?
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
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maybe a household member erased them all??
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar Contributormoviebuff2
Registered: March 29, 2007
United States Posts: 19
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Quoting widescreenforever:
Quote:
maybe a household member erased them all??


where would that file be at exactly for someone to erase?

and i didn't make a backup 
Life comes from within your heart and desire - Eddie Vedder
DVD Profiler Unlimited RegistrantStar Contributorrdodolak
Registered: March 18, 2007
Reputation: Superior Rating
United States Posts: 1,639
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Maybe a new database was created by accident.  Try going to File -> Open ... to see if it shows you're original database.

By any chance, you didn't restore from a Windows restore point prior to the installation of DVDProfiler did you?
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting moviebuff2:
Quote:
Quoting widescreenforever:
Quote:
maybe a household member erased them all??


where would that file be at exactly for someone to erase?

and i didn't make a backup 

The file (or better the complete folder) is located in your "My Documents" folder and is named "DVD Profiler\Databases\Default\".
Check if it really isn't there

For restoring your database you can go to DVDProfiler menu "Online -> DVD Profiler Online ..." and choose "Download". This will restore your database as of Sept. 23rd (last upload of yours) but not any custom images (Cast, crew, cover).
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributormoviebuff2
Registered: March 29, 2007
United States Posts: 19
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thanks for all the responses but unfortunately they didn't work
the only thing i've done recently is defrag my drive
does anyone think that might have caused this?
Life comes from within your heart and desire - Eddie Vedder
 Last edited: by moviebuff2
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,744
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Quoting moviebuff2:
Quote:
does anyone think that might have caused this?


Highly unlikely.
Karsten
DVD Collectors Online

DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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Quoting moviebuff2:
Quote:
I just opened up my dvd profiler to enter in some dvds i bought and lo and behold, I have 0 dvds in all categories.
Please help 

Couple of more suggestions:

(1) See if there is a system restore point back in time when you had good data. Restore points don't usually affect data, but perhaps there was some other damage that has occurred (e.g. registry).

(2) Are you sure that you are not signed on as a different user than before? Each user will see their own copy of the data. If you are in administrative mode, try searching all other user DVD Profiler folders.
Thanks for your support.
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Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting moviebuff2:
Quote:
thanks for all the responses but unfortunately they didn't work

You can't restore your collection from the Online (currently 3.255 titles in your collection)???
This is supposed to work under nearly all circumstances.
So if the download doesn't work it sounds like a more severe problem to me.

Please uninstall DVDProfiler completely and reinstall afterwards. Download your online collection again.

Please come up again and tell us if that worked.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributormoviebuff2
Registered: March 29, 2007
United States Posts: 19
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Quoting goblinsdoitall:
Quote:
Quoting moviebuff2:
Quote:
thanks for all the responses but unfortunately they didn't work

You can't restore your collection from the Online (currently 3.255 titles in your collection)???
This is supposed to work under nearly all circumstances.
So if the download doesn't work it sounds like a more severe problem to me.

Please uninstall DVDProfiler completely and reinstall afterwards. Download your online collection again.

Please come up again and tell us if that worked.


I downloaded my collection this morning and everything is ok.  The only thing that sucks is that I was in the process of putting trailer links on all my discs and now that's gone.  Frustrating.
Life comes from within your heart and desire - Eddie Vedder
DVD Profiler Unlimited RegistrantStar Contributormoviebuff2
Registered: March 29, 2007
United States Posts: 19
Posted:
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Quoting mediadogg:
Quote:
Quoting moviebuff2:
Quote:
I just opened up my dvd profiler to enter in some dvds i bought and lo and behold, I have 0 dvds in all categories.
Please help 

Couple of more suggestions:

(1) See if there is a system restore point back in time when you had good data. Restore points don't usually affect data, but perhaps there was some other damage that has occurred (e.g. registry).

(2) Are you sure that you are not signed on as a different user than before? Each user will see their own copy of the data. If you are in administrative mode, try searching all other user DVD Profiler folders.


I tried system restore first.  No change.
And thanks to everyone for their quick responses.
Life comes from within your heart and desire - Eddie Vedder
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,494
Posted:
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Quoting moviebuff2:
Quote:
Quoting goblinsdoitall:
Quote:
Quoting moviebuff2:
Quote:
thanks for all the responses but unfortunately they didn't work

You can't restore your collection from the Online (currently 3.255 titles in your collection)???
This is supposed to work under nearly all circumstances.
So if the download doesn't work it sounds like a more severe problem to me.

Please uninstall DVDProfiler completely and reinstall afterwards. Download your online collection again.

Please come up again and tell us if that worked.


I downloaded my collection this morning and everything is ok.  The only thing that sucks is that I was in the process of putting trailer links on all my discs and now that's gone.  Frustrating.


Now is the time to backup on a flash memory stick , cd or hard drive..
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
DVD Profiler Unlimited RegistrantStar Contributormoviebuff2
Registered: March 29, 2007
United States Posts: 19
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I really think the defrag did something.  I was going to load a different layout and found that all my layouts were gone too.  I did a search on my computer and there were two files for DVD profiler.  One under program files and one under google something something.  ????
I tried combining them and all it did was cause it to crash and run slow.  So i deleted it all together and reinstalled it.  So far so good.
Life comes from within your heart and desire - Eddie Vedder
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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Quoting moviebuff2:
Quote:
I really think the defrag did something.

Which program did you use for defragmentation?
Was the defrag interrupted by some other process (screensaver / suspend to disc)?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
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